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Hello, Since GCC I can't change my active display resolution (NUC8) I set 1920x1080 in GCC or display resolution in windows panel but active signal resolution is set to 3840x2060p. How can change the active signal resolution ? Thanks.

PSavo
Beginner
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0 Kudos
5 Replies
AlHill
Super User
212 Views

What is the model number of your NUC?

What version of Windows 10? 1909?

 

PSavo
Beginner
212 Views
Hi, Sorry, it is NUC8I5BEH ( Iris 655) and yes, last clean updated win 10 po (1909) I think it's related with the new gcc scaling model Le mar. 25 févr. 2020 à 13:33, Intel Forums <supportreplies@intel.com> a écrit :
AdrianM_Intel
Moderator
212 Views

Hello PSavo,

 

Thank you for posting on the Intel® communities.

 

Do you still need assistance? if so please provide the following information:

 

Please run the following tools and attach the reports generated. 

 

1. Intel® System Support Utility (Intel® SSU) 

  • Intel® SSU Download link 
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". \
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 

 

2. DXDIAG 

  • Go to Start > Run or Windows Key + R. 
  • On the Run prompt, type "dxdiag" then click OK. 
  • On the DirectX Diagnostic Tool window, click on Save All Information. 
  • Browse to a folder, type in a filename then click Save. 

 

Please provide the steps that you are doing when you change the settings.

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

AdrianM_Intel
Moderator
212 Views

Hello PSavo,

 

Were you able to check the previous post? 

 

Let me know if you need more assistance

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

AdrianM_Intel
Moderator
212 Views

Hello PSavo,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

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