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Beginner
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Hello, Since GCC I can't change my active display resolution (NUC8) I set 1920x1080 in GCC or display resolution in windows panel but active signal resolution is set to 3840x2060p. How can change the active signal resolution ? Thanks.

 
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Super User
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What is the model number of your NUC?

What version of Windows 10? 1909?

 

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Beginner
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Hi, Sorry, it is NUC8I5BEH ( Iris 655) and yes, last clean updated win 10 po (1909) I think it's related with the new gcc scaling model Le mar. 25 févr. 2020 à 13:33, Intel Forums <supportreplies@intel.com> a écrit :
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Moderator
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Hello PSavo,

 

Thank you for posting on the Intel® communities.

 

Do you still need assistance? if so please provide the following information:

 

Please run the following tools and attach the reports generated. 

 

1. Intel® System Support Utility (Intel® SSU) 

  • Intel® SSU Download link 
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". \
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 

 

2. DXDIAG 

  • Go to Start > Run or Windows Key + R. 
  • On the Run prompt, type "dxdiag" then click OK. 
  • On the DirectX Diagnostic Tool window, click on Save All Information. 
  • Browse to a folder, type in a filename then click Save. 

 

Please provide the steps that you are doing when you change the settings.

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

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Moderator
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Hello PSavo,

 

Were you able to check the previous post? 

 

Let me know if you need more assistance

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

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Highlighted
Moderator
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Hello PSavo,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

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