Hello iv got Probs with my Intel NUC8i5BEK on a Samsung TV (UE65JU7590) . Using a HDMI 2.0a Cable, HDMI-CEC (Anynet+) is activated. After using a RDP-Connection from my regular PC to the NUC, the NUC is not accessible anymore. TV says "No HDMI-Connection.

[Amy_C_Intel1]

Hello AZein, Thank you for posting on the Intel® Communities. Are you seeing the message "No HDMI-Connection" via the remote connection? Can you try another cable? Amy C Intel Customer Support Technician Under Contract to Intel Corporation

[AZein]

Hello Amy C,

Thx for the fast response...

and no, the Remote Connection works just fine. When i close the RDP and go downstairs to the NUC i cannot see the Desktop anymore (TV shows "No HDMI-Connection"). I have to restart the NUC for the TV "seeing and finding" it again (removing the HDMI-Cable and plug-in again doesnt work). I tried different Cables:

https://www.amazon.de/gp/product/B01MG5REX3/ref=ppx_yo_dt_b_asin_title_o00__o00_s00?ie=UTF8&psc=1

https://www.amazon.de/gp/product/B071WBWGBT/ref=ppx_yo_dt_b_asin_title_o03__o00_s00?ie=UTF8&psc=1

Both Cables gave the same results...

[Amy_C_Intel1]

Thank for confirming that. Can you please let me know the driver version installed? Go to Device Manager> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed. The "No HDMI-Connection" message happens only when closing the remote connection? Amy C Intel Customer Support Technician Under Contract to Intel Corporation

[AZein]

Driver Version: 24.20.100.6287

Yes, when using the RDP-Connection from the Main PC and closing it again, the TV in the Living Room cant find the Nuc anymore..

[Amy_C_Intel1]

Please, try this version https://downloadcenter.intel.com/download/28437/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NU... Use this method https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Amy C Intel Customer Support Technician Under Contract to Intel Corporation

[AZein]

ok...i removed the old drivers before (otherwise windows 10 won´t update those drivers because they are newer), then installed the "new" driver as suggested. now the driver version is 25.20.100.6444 - but...i cannot make settings for the display driver anymore because of the missing intel graphics driver gui. ^^

[Amy_C_Intel1]

This is expected just download the Intel® HD Graphics Control Panel from the Microsoft Store. Did the main issue stop? Amy C Intel Customer Support Technician Under Contract to Intel Corporation

[AZein]

No AmyC, it didn´t :-(

[PAriy]

You have to go to power settings and change to Never on both to solve this problem. Or goto hd tune general settings and untick the bit about power settings.

[AZein]

PAriy that´s it...it works very well now! Many thx (to everyone!) for helping :-)

[AZein]

Ok it doesnt work, problem still exists... :-(

[AZein]

The thing is...it works...the other day it doesnt..really weird

[PAriy]

Check power settings again. Do you have HD Tune? Check that too.