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Beginner
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Hello. we order from your suppliers your parts whit different data code. Can we get from you a letter to our company - Is that possible?

Hello. we order from your suppliers a part whit different data code. Can we get from you a letter to our company - "We hereby inform you that the following EPF10K100EQI208-2 (Intel), production date 1719A in the amount of 24 pcs. and EPF10K100EQI208-2 (Intel) production date 1725A in the amount of 4 pcs. are considered to be one production batch, since they were manufactured according to a single technology, materials and components of a single batch were used, the assembly of these products was carried out under uniform conditions at identical workplaces." Is that possible?

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Employee
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Hello VSlaš,

 

Thank you for posting on the Intel ® communities.

 

Please contact the suppliers back and request the documents you require, they should be able to provide you with letters related to the order. 

 

If you need troubleshooting related to a product you have purchased then I will be more than glad to assist you. 

 

 

Regards,

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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Hello. We need letter form Intel manufacturers not from suppliers. If its possible? thanks October 30, 2019 7:18 PM, "Intel Forums" <supportreplies@intel.com (mailto:supportreplies@intel.com?to=%22Intel%20Forums%22%20<supportreplies@intel.com>)> wrote: Hello VSlaš, Thank you for posting on the Intel ® communities. Please contact the suppliers back and request the documents you require, they should be able to provide you with letters related to the order. If you need troubleshooting related to a product you have purchased then I will be more than glad to assist you. Regards, David V Intel Customer Support Technician A Contingent Worker at Intel (https://forums.intel.com/0050P000007NFeW?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) DavidV_Intel (https://forums.intel.com/0050P000007NFeW?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) (Intel) Hello VSlaš, Thank you for posting on the Intel ® communities. Please contact the suppliers back and request the documents you require, they should be able to provide you with letters related to the order. If you need troubleshooting related to a product you have purchased then I will be more than glad to assist you. Regards, David V Intel Customer Support Technician A Contingent Worker at Intel View/Answer (https://forums.intel.com/0D70P000006WOlO?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) or reply to this email Replying to (https://forums.intel.com/0050P000008XHdD?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) VSlaš (https://forums.intel.com/0050P000008XHdD?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) (Customer) asked a question. Wednesday, Wednesday, 2019, 30 October 10:26 (https://forums.intel.com/0D50P00004UWzcI?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) Hello. we order from your suppliers your parts whit different data code. Can we get from you a letter to our company - Is that possible? Hello. we order from your suppliers a part whit different data code. Can we get from you a letter to our company - "We hereby inform you that the following EPF10K100EQI208-2 (Intel), production date 1719A in the amount of 24 pcs. and EPF10K100EQI208-2 (Intel) production date 1725A in the amount of 4 pcs. are considered to be one production batch, since they were manufactured according to a single technology, materials and components of a single batch were used, the assembly of these products was carried out under uniform conditions at identical workplaces." Is that possible? (https://forums.intel.com/0050P000007NFeW?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) DavidV_Intel (https://forums.intel.com/0050P000007NFeW?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) (Intel) Hello VSlaš, Thank you for posting on the Intel ® communities. Please contact the suppliers back and request the documents you require, they should be able to provide you with letters related to the order. If you need troubleshooting related to a product you have purchased then I will be more than glad to assist you. Regards, David V Intel Customer Support Technician A Contingent Worker at Intel Wednesday, Wednesday, 2019, 30 October 20:18 (https://forums.intel.com/0D70P000006WOlO?fromEmail=1&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&s1u...) You're receiving emails when someone "Comments on my posts." To change or turn off Forums email, log in (https://forums.intel.com/_ui/core/feeds/notification/ChatterEmailSettings?setupid=CollaborationEmail...) as 300002387398@intel.com.is (mailto:300002387398@intel.com.is)vc. Are notifications about this post getting annoying? Reply to this email with the word " mute ". For Privacy and Legal notices, please visit these links: http://www.intel.com/privacy (http://www.intel.com/privacy), https://www.intel.com/content/www/us/en/legal/terms-of-use.html (https://www.intel.com/content/www/us/en/legal/terms-of-use.html).
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Employee
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Hello VSlaš,

 

Thank you for your response.

 

I will move this thread so you can get the best assistance for your inquiry. You will be contacted back as soon as possible.

 

 

Regards,

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

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Hi VSlaš,

 

We are sorry to tell you that we do not provide the letter per requested.

It is advisable to contact your supplier with the issue since the devices were delivered to you from supplier.

 

Please ensure to purchase from our authorize distributor. Intel PSG has its authorized distributor to sale Intel devices. Otherwise, we do not ensure the device quality and do not provide the further service. You may find the authorized distributor list from the link below:

https://www.intel.com/content/www/us/en/programmable/buy.html

 

On the side note, the devices that was mention has been obsolete for few years. Please find our PDN below:

https://www.thailand.intel.com/content/dam/www/programmable/us/en/pdfs/literature/pcn/pdn1619.pdf

 

Thank you.

 

Regards,

Aim

 

 

 

 

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