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New Contributor I
1,177 Views

Hi Anyone else getting this error? Hades NUC8i7HVK AMD 20.4.2 WHQL error 182 not supported. Paul

 
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Super User Retired Employee
111 Views

First of all, if you look at your warranty, it is for 3 years, not 5. Secondly, there's no compensation option; the warranty entitles you to replacement unit; that's it. While I agree with you that Intel and AMD need to resolve this issue, you can't be making things up as you go.

...S

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New Contributor III
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Correct. The only time you get longer support is when it is a commercial product like MY, DN, PN NUCs. These get 5 or 7 years of support I believe. This is things like BIOS updates, microcode updates, security fixes, etc.

Warranty is still 3 years for all Intel products. But this has nothing to do with warranty. The products still work, just not to the level you want, driver wise. I think this will get resolved in the end we just have to wait a little longer. 

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