First of all, if you look at your warranty, it is for 3 years, not 5. Secondly, there's no compensation option; the warranty entitles you to replacement unit; that's it. While I agree with you that Intel and AMD need to resolve this issue, you can't be making things up as you go.
Correct. The only time you get longer support is when it is a commercial product like MY, DN, PN NUCs. These get 5 or 7 years of support I believe. This is things like BIOS updates, microcode updates, security fixes, etc.
Warranty is still 3 years for all Intel products. But this has nothing to do with warranty. The products still work, just not to the level you want, driver wise. I think this will get resolved in the end we just have to wait a little longer.
Very doubtful now @ffabi2, it's been too long to see any resolution in this case.
Your best bet would likely be manually installing the latest Radeon driver without the control panel, despite the lack of some functionality I'd prefer this over sticking with older drivers IMHO.
thanks for your advice. I would prefer to install only the drivers without control panel, but Windows always says "best driver are adready installed". AMDs cleanup utility didn't helped.
How did you solve the problem?
Hi @ffabi2, you have to extract the driver file first (7zip etc) to a folder, then install it manually via device manager, browsing to the WT61_INF folder, selecting the .inf file and selecting 'Radeon RX Vega' from the selection list.
The latest 20.9.2 will work okay with this method, I just ran the latest 3DMark Wild Life benchmark with it recently: http://www.3dmark.com/wl/8538
But to be clear this isn't an officially supported workaround, so your mileage may vary.
I'm predominantly a Linux user, so I don't have these issues in general with the Mesa stack and the AMDGPU RADV drivers, the support there is excellent.
no it's still there "you don't need to modify any .inf files, just extract the whole .exe package with 7zip etc, then manually install them via device manager, browsing to the drivers folder and selecting 'Radeon RX Vega' from the device listings."
but I still get the "best drivers already installed" message
Hi @AlHill, I did post a stepped process on this thread, but my post was removed, so I'm not going down that road again unfortunately, someone obviously didn't like it...
But it's just a simple manual install, as per the below image... if this is found difficult, then folks shouldn't be attempting to do it in the first place.
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