Hi how to enable 4k HDR 10 bit 60hz ycbcr 4:2:0 on my Intel NUC8i3BEH

[RSyed1]

I am not able find any where in the control panel to enable 4k HDR 10 bit 60hz ycbcr 4:2:0 on my Intel NUC8i3BEH when I am connecting with my digital television. I am able acess 4k HDR 60hz RGB but not ycbcr, even though I enable ycbcr on my Intel graphics control panel nothing is changing its showing only the 4k 60hz HDR with 8 bit dithering, please help. All the drivers are upto date and latest copy of windows 10 is installed on 11.08.2019.

[Alberto_R_Intel]

RSyed1, Thank you for posting in the Intel® Communities Support.

Based on the information showing in the report, the model of the monitor you are using is XMD0003. I was looking for the specifications of it to confirm that it supports more than RGB and also to make sure about the features it has, but I was not able to find it

Please confirm the brand and model of the monitor and provide the Intel® Graphics report so we can confirm those details:

https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html

To attach the report, once you choose "reply" select the "clip" icon on the lower-left corner.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RSyed1]

Thanks for the reply

I am using Xiaomi mi tv 4 55inch, I was able to use it with NVIDIA sheild and Sony bluray uhd player ubp-x700 in the 4k HDR 10 bit 60hz ycbcr 4:2:0

Thank​ you

Any way I'll post the Intel graphics report once reach out to my NUC.

[RSyed1]

i am attaching intel graphics report

[Alberto_R_Intel]

RSyed1, Thank you very much for sharing the picture.

Even though there are some details showing in the picture, we actually need the Intel® Graphics report, please choose the option of "Save" in the lower-right corner to save the file and then attach it to the thread.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RSyed1]

i am attaching intel graphics report txt

[Alberto_R_Intel]

RSyed1, Thank you very much for sharing the report.

Based on the information collected from the report, we can see that depending on the cable being used there will be different resolutions available.

When using an HDMI 1.4 cable, you will have the option to use the resolution YCbCr 4:4:4 with Deep Color, as you can see in the picture below:

If you are using an HDMI 2.0a cable, then you will be able to use the resolution (10 bits/color) for Deep Color YCbCr 4:2:0, as you can check in the following picture:

In order to get that information you can always use the following tool, which is EDID Reader:

http://www.edidreader.com/

And enter the following blocks that are showing in the Intel® Graphics report, then select "Parse Edid":

00 FF FF FF FF FF FF 00 61 A4 03 00 01 00 00 00

01 1A 01 03 80 7A 46 78 0A CF 74 A3 57 4C B0 23

09 48 4C 21 08 00 81 80 45 40 61 40 95 00 01 01

01 01 01 01 01 01 08 E8 00 30 F2 70 5A 80 B0 58

8A 00 C4 8E 21 00 00 1E 02 3A 80 18 71 38 2D 40

58 2C 45 00 C4 8E 21 00 00 1E 00 00 00 FC 00 4D

69 20 54 56 0A 20 20 20 20 20 20 20 00 00 00 FD

00 3B 46 1F 8C 3C 00 0A 20 20 20 20 20 20 01 DD

02 03 54 F2 59 05 84 03 01 12 13 14 16 07 90 1F

5D 5F 60 61 62 64 65 66 5E 63 02 06 11 15 2C 09

07 07 11 17 50 51 07 00 3D 07 C0 83 01 00 00 6E

03 0C 00 30 00 B8 3C 20 80 80 01 02 03 04 67 D8

5D C4 01 78 88 03 E3 05 C3 01 E5 0F 00 60 06 00

E3 06 05 01 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00

C4 8E 21 00 00 18 8C 0A A0 14 51 F0 16 00 26 7C

43 00 C4 8E 21 00 00 98 00 00 00 00 00 00 00 E1

So, can you confirm that the cable being used is HDMI 2.0a or HDMI 1.4?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RSyed1]

I am using a HDMI high speed cable capable of HDMI 2.0 a/b.

Please tell where are the settings to change it to YCbCr 4:2:0 on Intel graphics control panel or windows, I am not able to find them.

Regards.​

[Alberto_R_Intel]

RSyed1, Thank you very much for confirming that information.

We will do further research on this matter to verify if your platform will be able to support 4K HDR 10-bit 60Hz YCbCr 4:2:0. As soon as I get any updates I will post all the details on this thread.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RSyed1, I just received an update on this matter.

Just to confirm, did you check with the manufacturer of the display if the feature of 10-bit deep color and the YCbCr is also supported?

We look for the specifications of the monitor but that information was not available:

https://www.mi.com/global/mitv4/

Please provide a reference link for the display specifications where we can confirm that those features are supported.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RSyed1]

Yes , I have used it on my nvdia sheild on same TV.​

[Alberto_R_Intel]

RSyed1, Thank you very much for confirming that information.

By any chance, do you the option to contact the manufacturer of the monitor for them to provide a link or a document where we can confirm that in fact the display supports those features?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RSyed1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RSyed1, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RSyed1, I just wanted to let you know that I received an update on this matter.

Just to let you know, currently, there is no option to manually select Color Depth or Subsampling in neither Intel® Graphics Command Center or Intel® Graphics Control Panel.

The Intel® Graphics driver will automatically pick the highest possible configuration supported by the Display. Note that HDMI 2.0a/b does not have enough bandwidth to support 4K@60hz on 10-bit and 4:4:4. This is when the Intel® Graphics driver will work either 10-bit/4:2:0 or 8-bit+dithering/4:4:4 depending on the Display’s reported capabilities.

Any questions, please let us know.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel