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ffabi2
New Contributor I
1,376 Views

How often will Radeon™ RX Vega M Graphics Driver be updated for Intel Nuc Hades Canyon? In the Intel download section is a driver from september, but AMD already released a new driver for october and december.

 
12 Replies
mongrel
Novice
124 Views

And even for january 2019...i see i'm not the only one waiting for new drivers.

Wanner_G_Intel
Moderator
124 Views

Hello ffabi2 and mongrel, Thank you for your feedback. The latest generic driver version available for Radeon™ RX Vega M Graphics is the following: 18.12.2 (Latest) Date: 1/10/2019. Radeon™ RX Vega M GH Graphics https://downloadcenter.intel.com/download/28432/Radeon-RX-Vega-M-Graphics?product=136866 Radeon™ RX Vega M GL Graphics https://downloadcenter.intel.com/download/28432/Radeon-RX-Vega-M-Graphics?product=136865 If you are experiencing any graphics-related issues, you can try installing this driver. If installing this driver version fixes any issue you may be experiencing, please let us know. Regarding your original question, 'Generic graphics drivers' may be supported by different platforms. From these the different product teams, Intel or other manufacturers (OEM, third-party board manufacturers, etc.), then validate/customize the driver for their systems including Intel® NUC products. What I can do for you is forward your feedback to the proper department to raise awareness about this request. Please continue checking the Download Center for drivers available for each Intel product. http://downloadcenter.intel.com/ Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Diver5050
Novice
124 Views

I installed the drivers above for Vega M GH Graphics on my 8i7HVK (two weeks old) and wanted to let anyone reading this know that I'm pretty sure the release above has some issues. Specifically, after installing from the link above, my lightning fast PC would periodically 'stutter' on mouse movements or keyboard typing, e.g., typing a sentence and looking at the screen, every fifth or sixth word wouldn't complete immediately as I was typing, 'stuttering' for half a second, then catching up. Same for mouse movements, resizing relocating windows, etc.

 

I tried rebooting a few times and made sure that all of the AMD settings were reset to 'default', but the issue persisted. Eventually rolled back the drivers and everything is working fine again.

 

Intel's own Driver and Support Assistant is not helpful at all; AFTER ROLLING BACK THE DRIVERS ABOVE to my previous version, it's telling me :

Latest version: 25.20.14011.5005 Installed Version: 24.20.11026.2001 (Update available)   Installs the Radeon™ RX Vega M Graphics Driver for Windows® 10 64-bit for the Intel® NUCs NUC8i7HxKx (18.9.1).

...but 18.9.1 IS the package that I already have installed. Unsurprisingly, if I try to download and install via the DSA the install software tells me that its already installed.

 

First, I don't know why the DSA is telling me there's an update, then directing me to the exact version that I already have installed. But more importantly, I'm not sure that the version above (18.12.2) has been adequately tested because if it were, then a) wouldn't the DSA tool show that its available? and b) I don't think that I'd be experiencing the issues that I did after I installed it.

 

Would be interested in others' experience if you decide to install 18.12.2.

-------------

POST SCRIPT:

I just compared both download pages and there are some notable differences. The page recommended by the DSA tool (v18.9.1, https://downloadcenter.intel.com/download/28194 ) lists the download as 'Latest' and:

Radeon™ RX Vega M Graphics Driver for Windows® 10 64-bit for Intel® NUC Kit NUC8i7HNK, NUC8i7HVK

The page (I believe incorrectly) recommended by Intel Support (v18.12.1) above lists the download as 'Latest' and:

Radeon™ RX Vega M Graphics

and in the section entitled:

"This download is valid for the product(s) listed below:"

 

The first page lists specific NUC kits, including the 8i7HVK. The second only lists Intel processors with discrete Radeon cards.

 

My Conclusion: Support is sending us to a version of the Radeon drivers (18.12) that are not intended to be implemented in NUC kits.

 

 

Wanner_G_Intel
Moderator
124 Views

Hello AGans2, Thank you for your feedback. The driver version: 18.12.2 is generic. Even though it has not been customized for Intel® NUC products, it may address graphics-related issues in systems with Discrete Radeon™ RX Vega M Graphics. Since this driver version is generic, it will not be downloaded via the Intel® DSA tool. Note: To report Intel® Driver & Support Assistant (Intel® DSA) issues, please create a new thread and post the latest DSA Log files. We will be glad to help you. Using File Explorer, go to folder = C:\ProgramData\Intel\DSA, and zip the Log files or entire folder (whichever is easier). Uncheck Hide System files to see the AppData folder. Show hidden files https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
ffabi2
New Contributor I
124 Views

It seems like GH and GL are the same File?!

 

And both files are way smaller than the original file

 

 

Wanner_G_Intel
Moderator
124 Views

Hello ffabi2, For Intel® NUC Kit NUC8i7HVK, you can try installing this driver version. For Radeon™ RX Vega M GH Graphics Radeon™ RX Vega M Graphics Version: 18.12.2 https://downloadcenter.intel.com/download/28432/Radeon-RX-Vega-M-Graphics?product=136866 To install a newer driver version customized for Intel® NUC products, please continue checking our Download Center for driver releases. http://downloadcenter.intel.com/ Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
ffabi2
New Contributor I
124 Views

Fortnite is running now. Thanks

 

Still wondering why the NUC driver is 160MB bigger, do I don't need that? Why is Intel offering it then?

 

 

Wanner_G_Intel
Moderator
124 Views

Hello ffabi2, The driver software or software package can be modified to include features and incorporate customizations. This usually results in a larger file size. If you do not encounter any graphics issues, then you can continue using this driver version. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
ffabi2
New Contributor I
124 Views

Only small issues. When I move around the uBlock Origin window, it's delayed in Chrome but not in Firefox

Wanner_G_Intel
Moderator
124 Views

Hello ffabi2, We recommend running the latest browser and browser extension version. **To update Google Chrome: On your compute, open Chrome. At the top right, click More . Click Update Google Chrome. If you don't see this button, you're on the latest version. Click Relaunch. **Ublock Origin: Filter lists > Purge all caches > Update now. NOTE: These steps are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
tdav22
New Contributor I
124 Views

I would like to just know that a driver for the nuc8i7hvk is still in the works. I'm getting nervous that I'm going to be stuck on 18.9.1 for quiet a while.

 

Not interested in a generic or beta driver, i would like a stable release soon that fixes relive audio and display ports not functioning and a few others.

 

Just say we are working on it or something "expect a release in a month" etc etc.

Wanner_G_Intel
Moderator
124 Views

Hello tdav22, Thank you for your feedback. We cannot post information about driver releases for Intel® Products unless we receive confirmation or news about upcoming releases. However, what we can do is provide the proper department with this request. If you are having a specific issue at this moment, we recommend you to submit a new question and we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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