Intel® NUCs
Assistance in Intel® NUC products
13308 Discussions

How to choose between GTX 2060 and Intel Xe in NUC11PHKi7C?

ldz
Beginner
677 Views

GTX 2060 is used by default, but Intel Xe offers better video decoding capability.

So sometimes I want to use Intel Xe when playing videos, but I found it's not possible.
In the Intel graphics settings I can't set anything whether GTX 2060 is disabled in device manager or not.

Also when I disabled GTX 2060 in device manager, the refresh rate of screen drops down to 1hz.

Please enlighten me how to choose between GTX 2060 and Intel Xe.

0 Kudos
5 Replies
AndrewG_Intel
Moderator
628 Views

Hello @ldz

Thank you for posting on the Intel® communities.


In regards to this inquiry, please kindly allow us to review this further and we will be posting back as soon as more details are available.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
LeonWaksman
Super User
619 Views

Hi @ldz 

I'm not lucky owner of Phantom Canyon NUC and in my opinion the  Technical Product Specification for this NUC is misleading and not complete.  However, when I check the Multiple Displays for Intel® NUC Kits NUC11PHKi7C and NUC11PHKi7CAA document, it clearly explains that when you connect your monitor to the front and/or rear USB Type C connector, your will utilizes Graphics from the integrated Intel® Iris® Xe Graphics card only. The Discrete NVIDIA Graphics is utilized when using the HDMI and/or the miniDP port on the rear panel.
As you understand, I can't test and verify this for you, but this is my understanding.

 

Leon

 

AndrewG_Intel
Moderator
565 Views

Hello ldz

Thank you for your patience in this matter.

 

With respect to this inquiry, the best option we can recommend is using the NVIDIA* Control Panel. Please see the below steps:

1- Open the NVIDIA Control Panel.

2- Under 3D Settings select Manage 3D Settings.

3- Click on the Program Settings tab and select the program you want to choose a graphics card for from the drop-down list.

4- Now select the "preferred graphics processor" in the drop-down list. If you want to use the integrated graphics card, select Integrated Graphics.

NVIDIA* Control PanelNVIDIA* Control Panel

 

We hope this helps,

Best regards,

Andrew G.

Intel Customer Support Technician

AndrewG_Intel
Moderator
533 Views

Hello ldz

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
AndrewG_Intel
Moderator
505 Views

Hello ldz

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
Reply