Community
cancel
Showing results for 
Search instead for 
Did you mean: 
taravasya
Beginner
479 Views

How to prevent wakeup from USB devices(like mouse)?

Hello! I have a problem with my NUC7CJYH. I use it as audio/video media player and then it dont need to me, i use IR remote to sleep my nuc. But then I accidentally touch my mouse nuc is going to wakeup.

I try to disable usb wakeup triggers in bios, but with no luck.

IMG_20191026_122508.jpg

With this settings, mouse moves steel wake up nuc.

Did I miss something else?

Thanks!

0 Kudos
4 Replies
Leonardo_C_Intel
Moderator
208 Views

Hello taravasya

 

Thank you for posting in the Intel Community.

 

Allow me to look into the BIOS settings, I will be posting back as soon as possible. 

 

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

Leonardo_C_Intel
Moderator
208 Views

Hello taravasya

 

Thank you for waiting.

 

 Have you tried doing into device manager to change the following settings: 

 

  • Expand Mice and Keyboard select properties.
  • Go to the Power Management tab
  • Disable Allow this device to wake the computer.

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

taravasya
Beginner
208 Views

Hmm... Yes and no ))))

I have wireless mouse and keyboard that work through one combined transmitter. And i was disable in device manager option "allow this device to wake the computer" for all usb and mouse occurrences .... !BUT! not for keyboard. And after your post I check it out.... disable this option for keyboard, and now my mouse dont wake up the NUC. Thanks!

 

I would also like to note, that I'm used to the fact that disabling wake up triggers from usb in the BIOS, was usually enough so that mouse/keyboard movements were ignored and did not cause the computer to wake up. Performing this setting in several places is not convenient, and I think it would be logical to add an option in the BIOS, that would completely disable the possibility of waking up from the USB bus, so that there would be no need to recheck the power properties of many devices in the device manager. Such a decision is more convenient for the manufacturers to implement for the devices created by them than for developers of operating systems for all possible devices

 

Anyway, thanks a lot for the tip!

Leonardo_C_Intel
Moderator
208 Views

Hello taravasya

 

Thank you for the response

 

I am glad to hear that this setting has helped on your set up, I am also going to provide the feedback that you have shared on your last post, thank you for bringing it up 

 

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

Reply