trying to update from BIOS version 0063 to 0072 on my NUC 7i5BNH ([BNKBL357.86A]) using Windows 10 Pro version 1803.
nothing seems to work
in all cases, nothing really seems to happen, no error messages (except in the DSA), the NUC just reboots. have updated BIOS normally through the DSA in the past
thanks for support!
thanks for the response. sadly both options make no difference, in both cases I load the bios updater exe file, click to restart and update, and the NUC just switches off and starts up as normal
I have two NUCs, one with Win10 Home, the other Win10Pro. For two weeks before the end of the year I had this same problem with the said BIOS update that repeatedly "failed to install", but all the other Intel driver updates installed fine. I then went away for a few days returning to the same notification ("1 Intel Update available").
Yesterday, I first updated Windows (took me an hour to complete). I was again prompted by the same "1 Intel update available" notification message. Oddly, I could not proceed via the Intel Driver and Support Update Utility Icon which appeared inactive. I then Googled "Intel Updates" and found the relevant web page. That then invited me to reinstall the Intel Driver and Support Tool. It scanned my system and invited me to install the half a dozen new drivers AGAIN (with two NUCs that took some while). It left only the Bios Update.
I downloaded the Bios Update as before and it again responded "failed to install" (just as before). However, I rebooted and this time the Bios auto-updated itself (no key press of F7 required). It was as though Windows and the Intel drivers wanted to be installed in a specific order (the Windows Update first). I repeated this with my second NUC and that was identical. Prior to this I had a problem with my astronomy camera drivers. After an earlier Windows Update they too had ceased working and I had to reinstall them. All is now fine and up to date, and the tip I offer is try updating Windows first before updating Intel Drivers as it seems to clear the path to permit the Intel Updates to install.