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Beginner
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I am using an Intel NUC8i3BEH with a M.2 SSD 125GB to boot up to Windows 10. Bios is updated (0074). It was working beautifully. But when I add in a 2.5" Samsung 860 500GB SSD to be used as a storage drive I was not able to even boot up..

It simply hangs at the "F2 to Enter Setup" Intel page.

 

When I removed the 2.5" SSD, the computer is able to do the repairing and was back to normal. 

I have tried putting the 2.5" SSD back into the slot and reboot but the same thing happened. What am I supposed to do?

 

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Super User
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  1. Is the 2.5" SSD new? Or, it has some software on it? Did you connected both cables: data and power? Reconnect both connectors again.
  2. Can you check the 2.5" SSD in other computer?
  3. After depressing the Power ON switch, repeatedly depress F10 key. NUC should boot into Boot Menu. If in this menu you will see more than one device, move cursor on the 125GB drive and press enter.
  4. If nothing of the above will not help, enter Bios by pressing F2 during boot. Take pictures of Advanced > Devices > SATA and Advance > Devices > PCI . Attach both images to your post.

 

Leon

 

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Beginner
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Thank you for the assistance.

  1. It's a new SSD.
  2. Check on a different PC. cause my laptop to hang too. have to force shutdown. I suspect the new SSD got problem.
  3. Have tried this actually. Cannot even boot up. Weird even the new SSD can affect the boot sequence.
  4. Have not try this yet.
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Super User
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  1. If your new SSD is locking your laptop, it is probably failed. It could have some sort shorted circuit, causing Power Supply shutdown.
  2. Can you try the SSD (or HDD) from your laptop in your NUC? If your NUC will boot, this will prove that the problem is in Samsung SSD.

Leon

 

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Beginner
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I have tried to do diskpart in command prompt but it hangs too.

 

Next I have removed my m.2 SSD (so as not to cause conflict) and fixed the Samsung SSD into the NUC.

From the F2 bios screen the Samsung SSD 500GB can be seen both at the Legacy boot and at the SATA Port Screen.

I plug in a bootable Windows Installation USB drive and boot up. It was spinning and spinning at the INTEL screen.

 

Seems like it's a gone case SSD, but why is it recognised at the boot screen then?

 

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Super User
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With your M.2 SSD installed, install the SSD/HDD from your laptop and see if your NUC can boot.

 

Leon

 

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