Intel® NUCs
Assistance in Intel® NUC products
13319 Discussions

I have 2 NUC6AYH. I just purchased them to save space, and love them; however my man started updating the system with the auto-installer. His monitor went black and we have no picture on the new monitor, and it remains in black screen.

VLitt1
Beginner
‎02-01-2020 08:16 PM
322 Views

After unplugging the units over night, I still have a NUC that gives a blue light that it is on, and a monitor hooked by HDMI cable that remains black screened. I have 2 week old samsungs monitors and switched them to see if it was the monitor; however, it did work on my NUC. Being retired IT, how can I get this update to uninstall if I can not see what I am doing? Anyone have any idea how I can fix this problem. I don't think i will ever use the intel auto installer again! That is how this happened, because my man doesn't download anything usually.

lol He has everything new and nothing is working! Please help

0 Kudos

Link Copied

0 Replies
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.