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When I press the On button the front panel . The Device turns on - I hear Windows sound however the monitor does not come on . I have to press the on Button again - turn off the NUC and press it back again - Then the monitor turns on . Not sure why this is happening - it started BiOS update ?
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Hello RJosh7,
Thank you for posting on the Intel® communities.
We would like to gain a better understanding of the behavior reported. Share the details below at your earliest convenience.
- Were there any changes made in the BIOS settings?
- Please provide us with the Intel® System Support Utility logs by following the next steps:
- Download the software.
- When finished downloading it, open it.
- Mark the box "Everything" and then click "Scan.
- When finish scanning, click "Next."
- Click on Save and attach the file to your post.
- Please complete a BIOS Recovery. This link includes all the steps to complete this process by the Security Jumper.
Feel free to reply if any additional assistance is required.
Best Regards,
Daisy J.
Intel Customer Support Technician
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Hello RJosh7,
Were you able to check the previous post?
Let me know if you need more assistance.
Regards,
Daisy J.
Intel Customer Support Technician
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Hello RJosh7,
We have not heard back from you, so we will close this inquiry.
If you need further assistance, please post a new question.
Thank you for contacting Intel.
Regards,
Daisy J.
Intel Customer Support Technician
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Hello RKans3,
According to the report attached to the thread, you are experiencing this issue on an Intel®️ NUC Kit NUC8i5BEH. Both the BIOS version and the platform you are using are different from the ones described at the beginning of this thread.
Please start a new thread. We will be glad to help you.
Thank you for contacting Intel.
Regards,
Daisy J.
Intel Customer Support Technician

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