When I log into it via remote desktop the temperature goes down to the normal running temp of around 50 degrees,a s soon as I log out it goes back up to around 95-100 degrees and stays there.
I know this because I leave the Intel Power Gadget running to see the history of temps. I have upgraded everything including all Intel drivers and BIOS etc. Can anyone please help ASAP??
Ok, let confirm these:
You have 1903 installed, with all updates including KB4517389.
You have bios 0074 installed: https://downloadcenter.intel.com/download/29077?product=126140
You have the latest dch graphics driver 7212 installed: https://downloadcenter.intel.com/download/29074/Intel-Graphics-Windows-10-DCH-Drivers?v=t
I am having trouble getting you to give a solid answer on these points.
For the graphics driver, on the IDSA screenshot, just open the graphics entry by clicking on it and tell me exactly what driver version you have. Do the same for the bios.
For the 1903 updates, go to start, settings, update and security, view update history, and tell me if you have the latest cumulative update KB4517389.
Microsoft Remote Display Adapter
Intel® Iris® Plus Graphics 655
Intel® HD Graphics Driver for Windows® 10 for Intel® NUC
Latest version: x.x.x.6912
Installed Version: x.x.x.6912
Ok, piece by piece, the information is becoming available.
You have graphics driver Installed Version: x.x.x.6912. I told you to install 7212, https://downloadcenter.intel.com/download/29074/Intel-Graphics-Windows-10-DCH-Drivers?v=t
I can not do part one until tomorrow, but I have to say the BIOS has NEVER been played with at all, so I would assume a reset would do nothing.
The requested files are attached.
Hello @SLees3 ,