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TBajr
Beginner
119 Views

I have got a new Intel nuc but the ports are not working. I hope I'll get help.

 
0 Kudos
3 Replies
AlHill
Super User
44 Views

And, the model number of the NUC is?

 

Doc

 

AlHill
Super User
44 Views

I am not talking about a product code. I am asking what MODEL number NUC you have.

 

Provide the NUC model number.

Provide the OS and VERSION you are using.

 

if you cannot do that, then:

Download, run,, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

AlHill
Super User
44 Views

From your PM:

"I can't do anything with the nuc because I have no picture on the monitor because the ports are not working"

 

You have to provide your NUC model number. On the box the NUC came in, there is a label. On the bottom of the NUC there is a label. The label with have a model number that looks like NUCxixyyy. Example is NUC8i7BEH.

 

If you do not have a model number, something is wrong.

 

If you cannot get a picture on your monitor, try a different cable. If that dows not work, something is wrong. For us to help, you have to know something. Otherwise, something is wrong.

 

Do you know what OS (operating system) you have? If not, something is wrong.

 

I will not be following this thread today.

 

Doc

 

 

Doc