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Beginner
86 Views

I have just installed intel XDK but it popped up a dialogue box requesting that I either sign in or sign up, but when I click my sign in option...

Hello Sir/Ma 

I have just installed intel XDK but it popped up a dialogue box requesting that I either sign in or sign up, but when I click my sign in option; it kept loading for hours and never brings any form to sign up nor sign in rather it kept saying; "Attempt to contact authentication server is taking a long time. You can wait, or check your network connection and try again"

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6 Replies
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Super User
21 Views

What is the model number of your NUC?

 

Doc

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Beginner
21 Views

Thank you for the response sir... kindly find the below information for your perusal.

 

OS Name Microsoft Windows 10 Enterprise

Version 10.0.10586 Build 10586

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-VQ507JU

System Manufacturer Acer

System Model Aspire S3

System Type x64-based PC

System SKU HuronRiver_CRB

Processor Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz, 1601 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date INSYDE 1.16, 9/28/2011

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer Acer

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Mobile

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.10586.0"

User Name DESKTOP-VQ507JU\OBANIYI

Time Zone South Africa Standard Time

Installed Physical Memory (RAM) 4.00 GB

Total Physical Memory 3.85 GB

Available Physical Memory 0.99 GB

Total Virtual Memory 5.50 GB

Available Virtual Memory 1.43 GB

Page File Space 1.64 GB

Page File C:\pagefile.sys

Device Guard Virtualization based security Not enabled

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

 

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Beginner
21 Views

Thank you for the response sir... kindly find the below information for your perusal.

 

OS Name Microsoft Windows 10 Enterprise

Version 10.0.10586 Build 10586

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-VQ507JU

System Manufacturer Acer

System Model Aspire S3

System Type x64-based PC

System SKU HuronRiver_CRB

Processor Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz, 1601 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date INSYDE 1.16, 9/28/2011

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer Acer

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Mobile

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.10586.0"

User Name DESKTOP-VQ507JU\OBANIYI

Time Zone South Africa Standard Time

Installed Physical Memory (RAM) 4.00 GB

Total Physical Memory 3.85 GB

Available Physical Memory 0.99 GB

Total Virtual Memory 5.50 GB

Available Virtual Memory 1.43 GB

Page File Space 1.64 GB

Page File C:\pagefile.sys

Device Guard Virtualization based security Not enabled

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

 

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Super User
21 Views

There is so much wrong here.

You do not have an Intel NUC, you have an Acer.

Your processor is not supported on Windows 10

You are running Windows 10 version 1511 from November 2015

Your graphics are not supported on Windows 10

 

Maybe one of the Intel support engineers can help you, but you are severely OUT-OF-DATE and need a serious upgrade for yiour platform.

 

Doc

 

 

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Beginner
21 Views

Alright, thank you very much sir... I really appreciate you.

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Highlighted
Moderator
21 Views

Hello YAjib

 

Thank you for posting on the Intel® communities.

 

We are checking this thread and based on the details described we noticed that this is related to Intel® XDK and software development. Unfortunately, for this product, there is no support here in the Intel® Community Forum. Intel Software Development Products are only supported via the Online Service Center.

 

However, after investigating further, we would like to mention that the Intel® XDK has been discontinued and all support is now provided by the Intel XDK community. For more information please refer to the following links:

Intel® XDK (Archived)

Intel® XDK - Discontinued

 

Note:

For inquiries and support regarding other Intel® Development Tools and Software-related inquiries, we recommend submitting a support ticket via the Online Service Center. To submit a case for our products. See How to Create a Support Request at the Online Service Center.

 

You may also refer to the main support page on Intel Developer Zone for additional information and to connect with other developers and technical experts through its public forum.

You may need to register before accessing these websites.

Registration Intel® Developer Zone: https://software.intel.com/registration/

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

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