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12002 Discussions

I have the Intel NUC 7i5bnh with a intel Dual Band Wireless-AC 8265, I can't browse through the internet on 2.4 g wifi networks. On 5 g it works fine. Any idea?

Mariusku
Beginner
354 Views

It does connect to the 2.4 g but no internet, other devices on same 2.4 g wifi work perfect...

0 Kudos
4 Replies
LeonWaksman
Super User
142 Views

This adapter has two antennas - one for 5GHz radio and the other for Bluetooth an 2.4GHz radio. Check if the antenna cables are firmly connected to the AUX connector. I assume that you have also problems with Bluetooth communication. The AC8265 is located under SSD drive. So in order to get access you need to remove the SSD first.

 

Leon

 

n_scott_pearson
Super User Retired Employee
142 Views

Also, have you checked your router configuration? It is possible that sandboxing is taking place.

...S

Mariusku
Beginner
142 Views

Bluetooth working fine.

How do I check the sandboxing option of my router?

 

LeonWaksman
Super User
142 Views
  1. No need to open second thread in the same subject.
  2. Please see my answer in the second thread https://forums.intel.com/s/question/0D70P000006TZbiSAG

 

Leon

 

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