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I just bought this desktop computer and I can't get the wireless mouse or wireless keyboard to work what do I do

DMayb
Beginner
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4 Replies
n_scott_pearson
Super User Retired Employee
139 Views

Well, for starters, you could provide enough information for us to do an initial assessment.

 

For each of these questions, please respond with only full and proper part numbers. No descriptions!

 

What NUC model?

What memory (SODIMM(s)) have you added?

What storage (HDD(s), SSHD(s), SSD(s)) have you added?

What keyboard and mouse are you attempting to use?

What operating system are you attempting to install?

 

...S

Diego_S_Intel
Employee
139 Views
Hello DMayb, We just wanted to double check if you still need further assistance. Please don’t hesitate on contacting us back. Were you able to contact your system manufacturer? I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
139 Views
Hello DMayb, We just wanted to double check if you were able to contact your system manufacturer? I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
139 Views
Hello DMayb, We just wanted to double check if you need help. We are closing case as we have not heard anything back from you. Please do not hesitate on contacting us back if further help is needed. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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