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Beginner
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I will be Grateful if anyone can help me. While I play movies on my Intel NUC device, every now and then small lines appear in varying places on of the image. they appear for a second and return every few minutes Sporadically. Best, Yaron

Technical data:

Intel NUC7i5BNH

Processor: I5-7260U

Memory: KVR KINGSTON 8GB DDR4 2133MHz

Hard drive: SAMSUNG 850 EVO 2.5" SATA 250GB SSD

Windows 10

Screen: LG OLED- OLED55B8Y

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2 Replies
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Valued Contributor I
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Hi YBitt,

 

Without more information, it seems like this is interference. The cause is impossible to determine with the information provided.

Recommendations:

 

  1. swap out your existing HDMI or DP cable connecting your NUC to the monitor with a known good spare
  2. move all electronics out of the general area of your NUC
  3. verify that the power supply unit is connected to a properly grounded outlet
  4. verify that the monitor is connected to a properly grounded outlet
  5. if you're using extension cords for the NUC or monitor, try to test without them
  6. remove all connected USB devices except the keyboard and mouse
  7. if your NUC is connected via a VESA mount to the back of your monitor, remove it

 

Warm Regards,

Mike

 

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Super User
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Hi Yaron,

  1. In case that the advice given by Mike in the post above will not help, please do the following:
  2. Download Intel Driver & Support Assistant (IDSA) https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant?product=128824 Run IDSA , press on "Save a detailed report" (in the bottom right corner).
  3. Click on Window key + R and run dxdiag command. Save the report.
  4. Pack both files in Zip archive and using the paper clip (in the left bottom corner), attach it to your post.

Leon

 

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