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CChen35
Novice
909 Views

INTEL NUC6I7KYK 螢幕抖動問題(2016開始持續至今)

我的INTEL NUC6I7KYK從買來沒多久就一直出現螢幕抖動的問題

期間換過ram 換過ssd換過螢幕DP連接線

主機也換過3次,一直重複無法解決此問題

請問何解?

https://www.youtube.com/watch?v=4O-3h5lI-SA Nuc6i7kyk 接Dell 2715Q 4k螢幕閃爍問題(DP) - YouTube

https://www.youtube.com/watch?v=ne7CdelHJ8g&t=64s Intel Nuc6i7kyk & DELL螢幕閃爍 - YouTube

0 Kudos
6 Replies
idata
Community Manager
122 Views

Hello 咩爸,

 

 

Thank you for contacting Intel Support,

 

 

As I could understand, it seems like you are having problems with your unit as the screen seems to be flickering. I apologize for any inconvenience this may be causing.

 

 

Regarding this problem, there are several steps we can try to follow:

 

 

1) Please try a different cable when connecting the unit.

 

2) Please try a different interface for example the mini display port or HDMI.

 

3) Please try a different monitor to check if it is a monitor or Nuc issue.

 

4) If the graphics driver is not updated, please try updating it to the version 4849:

 

 

https://downloadcenter.intel.com/download/26259/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NU...

 

 

 

I hope you find this helpful.

 

 

 

Regards,

 

David V
idata
Community Manager
122 Views

Hello 咩爸,

 

 

 

I am following-up with your case and I see that we have not heard back from you,

 

 

Is there anything else I can help you with?

 

 

Were you able to solve your issue?

 

 

 

Do not hesitate to reply for further help!

 

 

 

Regards,

 

David V
CChen35
Novice
122 Views

目前依照你的建議再次更換螢幕

持續觀察情況中,若有再發生問題我在來回報

謝謝

idata
Community Manager
122 Views

Hello 咩爸,

 

 

Thank you for your response and update,

 

 

I understand that you have made the changes as recommended, please keep us updated so we know if the issue has been resolved or not.

 

 

Thank you for letting me help.

 

 

Regards,

 

David V
idata
Community Manager
122 Views

Hello 咩爸,

 

 

I am following-up with your case and I see that we have not heard back from you,

 

 

Is there anything else I can help you with?

 

 

Were you able to solve your issue?

 

 

 

Do not hesitate to reply to this for further help!

 

 

 

Regards,

 

David V
CChen35
Novice
122 Views

你好:

問題已經解決,非常感謝您

Reply