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Hello, I just installed windows 10 version 1809 and cant install infared drivers(installation fails with an error). They worked fine when I used windows 10 version 1803.
My nuc version is nuc8i5bek.
I used this driver:
https://downloadcenter.intel.com/download/28101/ITE-Tech-Consumer-Infrared-CIR-Driver-for-Intel-NUC-... Download ITE Tech* Consumer Infrared (CIR) Driver for Intel® NUC Kit NUC8i7BE, NUC8i5BE, NUC8i3BE
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Hello Trallos,
Thank you for posting.
What is the current Infrared driver version you are running?
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
Hello, Im not running any drivers because I cant install them. Microsoft driver stack wont provide generic drivers for infared devices.
Thanks /thread/129918 Trallos.
Can you please provide your https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download Intel® System Support Utility for Windows* report?
To attach a file, the "attach" option will appear in the bottom right corner of the response box.
/thread/129918 Trallos,
Were you able to check the solution edenkers mentioned?
I am having the same problem. So far, I have not found any solution.
I found the problem in my situation. The CIR device was not enabled in the BIOS. Once I enabled that I was able to load the drivers.
Yes, I also did notice that the infra red receiver is not enabled in BIOS by default. You'll need to toggle it on if you want to use it.
I have the same problem with nuc8i7Beh latest drivers from intel installed and its enabled in bios but still doesn't work! What's the solution?
