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JPrug
Beginner
1,273 Views

Installation of Win7 x64 not possible due to missing DVD driver ?

Hello,

I have tried to install Windows 7 x64 on my NUC DC3217IYE from a 4 Gb USB Key (official ISO with SP1 integrated, downloaded on Microsoft website and official Windows DVD/USB Download Tool from Microsoft)

The NUC is booting correctly with the USB key, Windows install begins, and then, an error message appears : DVD/CD driver missing

I'm asked to provide the missing driver before Install can resume.

Apparently (after searching with Google), this error is caused by missing SATA/AHCI drivers, or missing USB drivers.

I tried to provide the latest NUC drivers from Intel website : AHCI, Chipset, and select drivers marked as compatible with the hardware, but it didn't work

Another solution found with Google was to put the USB key on a different USB port, but it didn't work either.

Did someone encounter the same problem ? Do someone have a solution ?

Regards,

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4 Replies
LHill_Intel
Moderator
81 Views

JPrug
Beginner
81 Views

Hello lhill

Thanks for your reply.

I did find this method, i tried it but it didn't work.

I tried to provide any available driver marked as compatible during installation (ahci, chipset), but windows seems to be looking for something else...

Any idea ?

LHill_Intel
Moderator
81 Views

Hi jmp9678,

Not sure what else to look for. A corrupted ISO image perhaps - does this USB stick work correctly to begin the OS installation on a different system?

Perhaps another community member has some ideas; you may also want to post this question to Microsoft's WIndows 7 Installation forum at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install.

Regards,

Lois H..

JPrug
Beginner
81 Views

Hi lhill

You were totally right about the corrupted ISO.

Even if my USB key was booting correctly, i tried to redownload the ISO.

To my surprise, the file size was different (the ISO was bigger), and it installed flawlessly

Thanks again !