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Intel BXNUC10i5FNK4 Issues

Covertmonkey
Beginner
255 Views

Running into an issue with it running windows 10 where if I turn off the box from windows it won't start up again.

Ends up with the blue light on the power button and my only solution to get it back into windows is to physically disconnect the power and reconnect it to get it to boot again.

I've managed to update the BIOS, can't use the windows memory assessment tool as the computer can't restart from windows.

Had the odd crash from windows itself but the main issues seem to be related to attempted restarts or shutdowns.

Any one have any ideas what might be causing these troubles? Thanks in advance.

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1 Solution
Covertmonkey
Beginner
235 Views
Problem was solved. It appears to have been a dodgy USB cable causing some power issues with the front USB port.

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2 Replies
Covertmonkey
Beginner
236 Views
Problem was solved. It appears to have been a dodgy USB cable causing some power issues with the front USB port.
Sebastian_M_Intel
Moderator
209 Views

Hello Covertmonkey, 

 

Thank you for posting on the Intel® communities.   

 

We are glad to know you found a solution, thank you also for taking the time to share this fix and hopefully it may help other community members experiencing similar behavior.  

 

Since the thread is now solved, we will proceed to close it. If you need further assistance, please submit a new question as this one will no longer be monitored. 

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  


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