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Moderator
189 Views

Intel Driver & Support Assistant resulting in an endless scan?

We have received some user feedback of instances of the Intel Driver & Support Assistant (IDSA) getting stuck on the scanning icon indefinitely.  If anyone is experiencing this same issue, please help our development team by replying to this thread and providing your IDSA log files here (zip from C:\ProgramData\Intel\DSA and attach).  Thanks in advance for your assistance.

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2 Replies
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Novice
113 Views

My attempt was rejected as "flooding". Can't post Zip. At least I can say it was DSA Update Service v20.10.42.85
gschultz@hawaii.rr.com
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New User
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Hi, I'm experiencing an endless scan. I've included the zipped log files from my IDSA. Hope it helps in resolving this issue.

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