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Beginner
70 Views

Intel Driver & Support Assistant resulting in an endless Uninstall and Install

I have had a notification saying that Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC (Version: 1.41.10540.0) needs installing. But when clicking on install it prompts to either uninstall or close. If you uninstall it seems to install again and prompt again with the same message the next day. Any ideas.

Thunder.JPG

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4 Replies
Moderator
43 Views

Hello Kjdspike,

 

Thank you for posting on the Intel Community. 

 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

 

 

  • At this moment we recommend you to install the driver manually directly from downloadcenter.intel.com, we currently know the issue caused by this Intel® Driver & Support Assistant on the Thunderbolt drivers, as soon we have a solution we will let you know.




We will be waiting for your answers & outcome.

 

Regards.

Jose V.

Intel® Customer Support Technician


Super User
40 Views

Hi @Kjdspike 

1. There is currently a problem and the TB Driver can't be updated using IDSA. You can stop this update request from IDSA. Click on the arrow, near the "Thunderbolt..." and you will get possibility to stop this update check. See the attached image.

2. Download the driver zip file and unzip it in your NUC. Read the Installation Instructions.txt how to install manually the inf files.

Leon

 

Beginner
29 Views

Thanks for the quick response, followed manual process and all now installed fine. Thanks

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Moderator
16 Views

Hello Kjdspike

Thank you for your response. We are glad to know that the installation was successful with the manual install. Please kindly let us know if you have additional inquiries or if we can consider this thread "solved".


Best regards,

Andrew G.

Intel Customer Support Technician


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