Intel® NUCs
Support for Intel® NUC products
Announcements
Do you have improvements you would like us to make on this community site? If so, we would love to hear your feedback! Click here for an 8 question survey. Thanks!

11283 Discussions

Intel Driver & Support Assistant syuck on scanning your system ...!

Naved_Amin_Anik
Beginner
978 Views

Intel Driver & Support Assistant not working and stuck with showing "Scanning your System ..." after being updated automatically to version 20.11.50.9. Previous versions worked fine. I have tried uninstalling it with DSA Uninstaller and then re-installed it. But it did not work. Can anyone help me out? I have also attached the log files as zip here.

Labels (1)
0 Kudos
4 Replies
Naved_Amin_Anik
Beginner
963 Views

Sorry. There was a typing mistake. Not 'syuck', I wanted to write 'stuck' there.

InTheMood
Beginner
939 Views

Same problem here! Glad this has been posted too.

 

I had a look at your logs and found the same error as in my logs:

 

DSAServiceCore.Controllers.Session.PopulateSessionController CommonPopulate () Failed to get source data for session on populate. Session invalid.

 

Let us know what is going on!

INGPA
Beginner
888 Views
Naved_Amin_Anik
Beginner
850 Views

This is working now!!! I think the issue has been resolved. Thanks to all.

Reply