Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
442 Views

Intel Dual Band Wireless-AC 3165 too slow.

SSU Attached

 

ISP states problems with hardware.

 

1 gig download speed gives me only 25 Mbps. Other hardware giving up to 600 Mbps. averaging up to 470 bps.

0 Kudos
4 Replies
Highlighted
Super User
21 Views

Contact Dell for assistance with your laptop. Dell is solely responsible for your support.

 

Doc

 

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Super User
21 Views

And, you really should upgrade your windows 10 to 1903.

 

Doc

 

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
21 Views

Thanks Al, Updating it now. Should that resolve the issue ? Trying to contact dell as well to have the issue resolved.

0 Kudos
Highlighted
Super User
21 Views

No, updating to 1903 will only make you current - for about a month. The next version of W10, 19H2, is to be released soon.

 

Doc

 

Doc (not an Intel employee or contractor)
0 Kudos