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ARoga
Beginner
1,095 Views

Intel HD Graphics Driver for Windows 7* , 8.1*, and Windows• 10 for Intel NUC Kit NUC6i7KYK won't install

Intel HD Graphics Driver for Windows 7* , 8.1*, and Windows• 10 for Intel NUC Kit NUC6i7KYK won't install on my Windows 10 Pro system

Error is:

DSAService.exe Information: 0 : 29/08/2017 8:10:17 PM: InstallationController: Starting installer

DSAService.exe Information: 0 : 29/08/2017 8:10:18 PM: InstallationController: Beginning install of file GFX_WIN7_8.1_10_64_15.45.19.4678_KY.zip

DSAService.exe Error: 0 : 29/08/2017 8:10:22 PM: InstallationController: Installation failed with exception: System.ArgumentException: Process with an Id of -1 is not running.

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3 Replies
idata
Community Manager
65 Views

mxplxxx: Thank you very much for joining the Intel® NUC communities. We will do our best in order to try to fix this problem.

 

 

Just to confirm, on the link below you will find the latest graphics driver for your NUC, which is version 4678:

 

https://downloadcenter.intel.com/download/26259/Intel-HD-Graphics-Driver-for-Windows-7-8-1-and-Windo... https://downloadcenter.intel.com/download/26259/Intel-HD-Graphics-Driver-for-Windows-7-8-1-and-Windo...

 

 

Now, we can try to install the driver manually, please look for the instructions to do that on the following link:

 

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html https://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

ARoga
Beginner
65 Views

Yes that worked fine thanks.

idata
Community Manager
65 Views

mxplxxx: Perfect, thank you very much for letting us know those results. It is great to hear the information posted previously was useful for you.

 

 

Any other inquiry, do not hesitate in contact us again.

 

 

Regards,

 

Alberto R