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Intel® Management Engine Consumer Driver for Windows® 10 64-bit for Intel® NUC Products fails to install the update. Attempts to install fail.

KWils15
Beginner
439 Views

I have the NUC 8i7HVK, and I am trying to update this driver, but it fails each time. I manually uninstalled the previous driver, through the Control Panel. I then restarted my NUC, and tried the installation process, to no avail. Assistance would be welcome.

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6 Replies
AlHill
Super User
272 Views

I have the same NUC, and the me installed just fine.

 

What version of Windows 10? 1909?

Have you updated the bios?

 

Doc

KWils15
Beginner
272 Views

Thanks for your reply. Sorry I took so long to respond, but have not had a chance to get near my computer in the last two days.

 

Yes, I have updated the BIOS and I am on Windows 10, 1909. No outstanding updates. Tried again after the updates; same outcome.

DPers1
New Contributor III
272 Views

I had the same issue with My NUC7I5 running windows 10 insider builds. I actually did a clean install of the latest insider build at the time and then it installed.

 

 

KWils15
Beginner
272 Views

Thanks for responding.

 

I have just received a new machine, as mine was malfunctioning and was replaced under warranty. A clean re-install of Windows 10 was done before it was despatched to me. It seems to be a problematic installation for some setups.

AlHill
Super User
272 Views

"running windows 10 insider builds. "

 

insider builds, beta builds, and other nose-ring builds are not supported.

 

Doc

 

KWils15
Beginner
272 Views

I'm competent, but not a 'techie' when it comes to computers. I don't know all the intricacies of the builds available, but I have auto updates on and all the latest updates have installed.

 

Having read on the Intel installation instructions that the previous version should be removed if it fails to install, I checked to see if the Intel® Management Engine driver appears in the Uninstall window of the Control Panel, and it does not. I therefore assumed I had successfully uninstalled it, and that the downloaded update would not be an issue. It is!

 

Anyway, thank you for your assistance. I hope I'll get there eventually. with it.

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