Intel NUC 9 Extreme Case Fans & Fan control

[DukeNUCem]

Is it possible to adjust the two case fans on the top manually in some sort of way? There is no options in the BIOS (73), but I think there was an option in the earlier versions? Also the behavior of the fans would appreciate if someone can supply any information about how these respond and regulate rpm. I would like to optimize cool and quiet air flow by letting these kick in a bit earlier than now and at low rpm. Any info appreciated It’s kind a wierd Intel doesn’t let me control these in the BIOS.

[Alberto_R_Intel]

DukeNUCem, Thank you for posting in the Intel® Communities Support.

We will be more than glad to help you with this matter. For us to be able to answer your inquiries and provide the most accurate assistance on this scenario, could you please provide the complete model of the Intel® NUC you are referring to?

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[DukeNUCem]

Hey Albert,

i have the NUC9i9QNX

[Alberto_R_Intel]

Hey DukeNUCem, Thank you very much for providing that information.

I looked on the TPS (Technical Product Specification) for the Intel® NUC 9 Extreme Kit - NUC9i9QNX in order to verify the details you are requesting about the fans on the unit. However, there is no documentation stating if it is possible to adjust the two case fans on the top manually, and neither about the regulation of the RPMs:

https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/nuc-kits/NUC9QN_TechProdSpec.pdf

Based on that, I will do further research on this topic to try to find and confirm those aspects of your Intel® NUC. As soon as I get any updates, I will post all of them on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello DukeNUCem, I just received an update on this matter.

We just wanted to let you know that after reviewing the case, we can confirm, based on the fact that there is no option in the BIOS and that the unit is not compatible with the Intel® NUC Software Studio, that the fans cannot be manually adjusted or regulated on this specific device.

Regards,

Albert R.

Intel Customer Support Technician

[DukeNUCem]

Thanks for for the fast response Albert!

Is it possible for Intel to supply information on how the fans respond, how they are programmed to respond or when and what they respond to?

Is it also possible to apply support for this in Intel® NUC Software Studio?

Is it possible for me to submit an application to intel for a fix for this so that you guys can implement case fan control in th next bios update (74)? Should be pretty straight forward coding adding this control as it do regulate based on load or temp?

[Alberto_R_Intel]

DukeNUCem, You are very welcome, thank you very much for your reply.

Sure, I will continue working on this subject in order to try to answer all of your inquiries. As soon as I get any further details, I will post all the information on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello DukeNUCem, I just received an update on this matter.

In reference to your inquiries:

-Is it possible for Intel to supply information on how the fans respond, how they are programmed to respond or when and what they respond to?

Hardware monitoring subsystem, based on an embedded controller, including:

• Voltage sense to detect out of range power supply voltages

• Thermal sense to detect out of range thermal values

• One processor fan header

• One chassis fan header

• Fan sense input used to monitor fan activity

• Fan speed control

-Is it also possible to apply support for this in Intel® NUC Software Studio?

Intel® NUC Software Studio is implemented in different models, this specific one is not included. However, we can always ask for it to be implemented but we cannot promise anything or provide a date on when this will happen.

-Is it possible for me to submit an application to intel for a fix for this so that you guys can implement case fan control in th next bios update (74)? Should be pretty straight forward coding adding this control as it do regulate based on load or temp?

Yes, sure, we can always provide the feedback you shared with us on this topic, but as with your previous request, we cannot promise anything or provide a date on when this will occur.

Regards,

Albert R.

Intel Customer Support Technician

[DukeNUCem]

Hi Albert,

thank you for your thorough response!

I hope that you guys at intel will continue to work on this matter and make it possible to control the case fans in the bios as this exceptional piece of brilliant engineering from Intel that the NUC 9 Extreme (nuc9i9qnx) is really deserves it.

Best regards
DukeNUCem

[DeividA_Intel]

Hello DukeNUCem, 

Thanks for your response, I really appreciate it. I would like to know if you agree to close this thread or if you have any other inquiries related to the feature you would like us to implement.

I will be waiting for your response.

Regards,  

Deivid A.  

Intel Customer Support Technician 

[DukeNUCem]

It may be a thought to close the thread if/when there is a solution in place considering others may have the same question, but feel free to close it if I’m way off here.

[DeividA_Intel]

Hello Albert, 

I am following up to confirm if you agree to close this thread or to know if you need further support. I will be waiting for your confirmation.

Regards,  

Deivid A. 

Intel Customer Support Technician 

[DeividA_Intel]

Hello Albert, 

Thanks for the confirmation. In this case, the community members can still interact in this post in case they have any questions or similar requests. However, this thread will no longer be monitored by Intel.  

Thanks for your comprehension.

Regards,  

Deivid A.  

Intel Customer Support Technician