Intel NUC NUC11TNBi5

[YvetteA]

This NUC is part of a Trans conference room system and it has windows 10 IoT Enterprise on it, version 1909. However it will not upgrade to the minimum version 20H2 that is needed for Teams. Tells me that it isn’t licensed. We are a Microsoft Volume license customer but I would have assumed like the other systems we have that this one would be licensed.

[Soumya_M_Intel]

Hi YvetteA,

Thanks for posting your concern on the forum. Since your query is related to the Intel® NUC NUC11TNBi5, we are moving this topic to the 'Intel® NUCs' community for further assistance.

Have a nice day ahead.

Regards,

Soumya

[David_G_Intel]

Hello YvetteA

Thank you for posting on the Intel️® communities. 

• Did you check with your system administrator (or Microsoft*) for the updates?
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

David G. 

Intel Customer Support Technician