Intel NUC NUC7I7BNH gets hot after remote desktop connection

[JChri21]

I have the strangest problem. After i log on to my Intel NUC NUC7I7BNH with RD and log out again it becomes 20 degrees hotter for some reason. if i am logged in its fine around 50 degrees. when i log out it sits around 75 degrees. If i want the nuc to become cooler again i have to either be logged in all the time, or restart it and dont log in. i have checked and cpu/gpu sits around 8-10% on cpu and 0% on gpu so i am really clueless to what creates this heat.

Anyone have any clue whats going on?

Kindly Regards

Jens Christensen

[JChri21]

this happened after windows may 10(1903) update btw.

[Leonardo_C_Intel]

Hello JChri21

Thank you for posting in the Intel Community.

Temperatures that you are having on the system are still under the Intel® NUC/ Intel® processor specifications, are you having any error on the system? 

Have you tried a Windows rollback to test if the temperatures persist? 

Hope this helps.

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

[JChri21]

ty for the response.

A rollback fixed the isue. i hope Microsoft fixes this in a future update.

[Leonardo_C_Intel]

Hello JChri21

I am glad to hear that the rollback helps on the system.

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation