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JChri21
Beginner
395 Views

Intel NUC NUC7I7BNH gets hot after remote desktop connection

I have the strangest problem. After i log on to my Intel NUC NUC7I7BNH with RD and log out again it becomes 20 degrees hotter for some reason. if i am logged in its fine around 50 degrees. when i log out it sits around 75 degrees. If i want the nuc to become cooler again i have to either be logged in all the time, or restart it and dont log in. i have checked and cpu/gpu sits around 8-10% on cpu and 0% on gpu so i am really clueless to what creates this heat.

 

Anyone have any clue whats going on?

 

Kindly Regards

Jens Christensen

0 Kudos
4 Replies
JChri21
Beginner
51 Views

this happened after windows may 10(1903) update btw.

Leonardo_C_Intel
Moderator
51 Views

Hello JChri21

 

Thank you for posting in the Intel Community.

 

Temperatures that you are having on the system are still under the Intel® NUC/ Intel® processor specifications, are you having any error on the system? 

 

Have you tried a Windows rollback to test if the temperatures persist? 

  

 

Hope this helps.

 

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

JChri21
Beginner
51 Views

ty for the response.

 

A rollback fixed the isue. i hope Microsoft fixes this in a future update.

Leonardo_C_Intel
Moderator
51 Views

Hello JChri21

 

I am glad to hear that the rollback helps on the system.

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

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