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Intel NUC NUC7I7BNH gets hot after remote desktop connection

JChri21
Beginner
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I have the strangest problem. After i log on to my Intel NUC NUC7I7BNH with RD and log out again it becomes 20 degrees hotter for some reason. if i am logged in its fine around 50 degrees. when i log out it sits around 75 degrees. If i want the nuc to become cooler again i have to either be logged in all the time, or restart it and dont log in. i have checked and cpu/gpu sits around 8-10% on cpu and 0% on gpu so i am really clueless to what creates this heat.

 

Anyone have any clue whats going on?

 

Kindly Regards

Jens Christensen

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4 Replies
JChri21
Beginner
245 Views

this happened after windows may 10(1903) update btw.

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Leonardo_C_Intel
Moderator
245 Views

Hello JChri21

 

Thank you for posting in the Intel Community.

 

Temperatures that you are having on the system are still under the Intel® NUC/ Intel® processor specifications, are you having any error on the system? 

 

Have you tried a Windows rollback to test if the temperatures persist? 

  

 

Hope this helps.

 

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

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JChri21
Beginner
245 Views

ty for the response.

 

A rollback fixed the isue. i hope Microsoft fixes this in a future update.

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Leonardo_C_Intel
Moderator
245 Views

Hello JChri21

 

I am glad to hear that the rollback helps on the system.

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

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