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NucNotUp
Beginner
142 Views

Intel NUC NUC8I7BEH2 never fails to destroy my windows after updates again

Just had it happen again after you closed the original topic. Sadly, Windows updates just happen so often and today was the day again.

My SO just booted up her NUC, got greeted by the given screenshot.

Nothing worked except disabling secure boot in the BIOS. As you can see in the report of the old thread, that feature was on and working alright. After disabling it, windows did a restart and after that, it's commonly known 30% updates installed screen show up and completed.

It was not working unattended which is the worst case. I expect the whole system to require a reinstall on the next windows update.

Any further ideas?

0 Kudos
6 Replies
Michael0
New Contributor I
126 Views

This sounds like a bad SSD to me.

Have you tried cleaning the disk with diskpart before reinstalling Windows? You can open a command window with SHIFT+F10 after booting the installation media. Get the drivers from Windows Update only; be sure to check the "optional updates" section as well.

NucNotUp
Beginner
111 Views

Yes, did a dispart clean on my first installation and always remove all existing parts during windows reinstall.

chkdsk reports no errors, samsung toolkit shows no abnormalities, smart report shows green across the board. I think switching off secure boot should not fix a broken SSD with a windows installation that worked with it prior a windows update.

 

Michael0
New Contributor I
103 Views

I can only suggest installing the driver for the NVMe controller from Samsung's support website.

Victor_G_Intel
Moderator
62 Views

Hello NucNotUp,

 

Thank you for posting on the Intel® communities.


We will complete further research about your issue, and we will update this thread as soon as possible.


In the meantime, you are welcome to try any recommendations provided by our fellow community members.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Victor_G_Intel
Moderator
25 Views

Hello NucNotUp,

 

Thank you for posting on the Intel® communities.


We understand that you have already completed a few diagnostic tests on the SSD, and we would like to know if you have tested this NUC with any other SSD? If you did please let us know what other models you have tested and don’t forget to include their brand.

 

 I look forward to hearing from you.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Victor_G_Intel
Moderator
10 Views

Hello NucNotUp,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician