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Mark91
Beginner
90 Views

Intel NUC - blank screen

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I bought an Intel NUC6CAYH but when I power it on the screen is just blank. I've tried three different screens and used both VGA and HDMI cables. I've run out of options. What can I do? The same thing happened to the first NUC I bought and got that replaced with this one. Now I assume it's an issue with my setup? Could this be caused by a faulty USB bootable drive or should it display something even without my bootable drive connected?

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LeonWaksman
Super User
62 Views

Hi @Mark91 

Are aware that NUC6CAYH is e kit without memory, storage drive and without Windows installed? If you want to have it working, you need to install Memory Moules, 2.5" HDD or SSD and than the Operating System. This is a list of Compatible Components, validated by Intel for your NUC. This is Technical Product Specification for your NUC.

However, if you want or can't install the system by your self, you may buy NUC6CAYS, which comes with preinstalled 2GB RAM and Windows 10 Home. But the Storage Drive is very small (only 32 GB) and still you will need to add 2.5" drive. 

In both option my advice is to buy SSD rather than HDD, in order to improve the performance. In both cases I advice to install 8 GB RAM (2 x 4GB).

Leon

 

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2 Replies
LeonWaksman
Super User
63 Views

Hi @Mark91 

Are aware that NUC6CAYH is e kit without memory, storage drive and without Windows installed? If you want to have it working, you need to install Memory Moules, 2.5" HDD or SSD and than the Operating System. This is a list of Compatible Components, validated by Intel for your NUC. This is Technical Product Specification for your NUC.

However, if you want or can't install the system by your self, you may buy NUC6CAYS, which comes with preinstalled 2GB RAM and Windows 10 Home. But the Storage Drive is very small (only 32 GB) and still you will need to add 2.5" drive. 

In both option my advice is to buy SSD rather than HDD, in order to improve the performance. In both cases I advice to install 8 GB RAM (2 x 4GB).

Leon

 

View solution in original post

Mark91
Beginner
57 Views

Thanks for this! Managed to get it sorted!