Intel® NUCs
Assistance in Intel® NUC products
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
12986 Discussions

Intel NUC d54250wyk Slow USB transfer speeds

PPaul16
New Contributor I
2,419 Views

It's supposed to have USB 3.0 but when I'm averaging read speeds of 36.5MB/s and write speeds of 28.5MB/s to my Western Digital USB 3.0 drive. Is this normal? USB 3.0 is much faster then this, is there something I have to enable or disable? Just to add to this I have it running Windows 10 and my primary drive is an Samsung Evo 850 mStata drive.

5 Replies
Cesar_B_Intel
Employee
686 Views

pstoric@cubexgroup.com

According to USB 3.0 specification it can handle up to 5Gbps (640 MBps) which is over ten times as fast as the USB 2.0 maximum. However, there are different factors which interfere and prevent the Intel® NUC d54250wyk (and any other electronic devices which use the USB 3.0 specification) from reaching the highest data transfer rates proposed.

In this particular case I suggest confirming the Samsung EVO* 850 mSata data transfer speeds and also the Western digital* drive transfer speeds supported according to each manufacturer's specification.

Additionally, you could try downloading and installing the latest USB drivers for the Intel® NUC d54250wyk. https://downloadcenter.intel.com/ Intel® Download Center or by using the http://www.intel.com/p/en_US/support/detect?iid=dc_iduu Intel® Driver Update Utility.

 

Regards,

Caesar B.

*Other names and brands may be claimed as the property of others.

PPaul16
New Contributor I
686 Views

Thank you. I've already made sure the drivers are the most current and I've tested the transfer ratte on the Samsung mSata with the same benchmark and it gets well over 4000MB/s. I wonder why the USB is sooo slow.

PPaul16
New Contributor I
686 Views

I resolved the issue. I first removed the Enhanced USB host controller in the device manager and rebooted. Upon reboot it was re-installed however the driver that was automatically re-installed was from 2105 and the old on was from 2006. Also there was a setting for USB 3.0 in the bios set to disabled. I enabled that too.

Cesar_B_Intel
Employee
686 Views

Hello pstoric@cubexgroup.com

Thank you for your contribution to the communities.

Regards,

Caesar B.

EAnde37
Beginner
686 Views

usb1.JPGI'm having the same problem as OP. i upgraded from windows 7 to windows 10. first i removed the Intel USB 3.0 eXtensible driver and upgraded the bios to version 0054 (WYLPT10H.86A.0054.2019.0902.1754).

The Microsoft driver is installed.

Seems like this is a bios issue, wish i didn't update the bios.

help please.

usb.JPG

Reply