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SSoid
Beginner
397 Views

Intel NUC specsheet as following: https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/mini-pcs/NUC8i3CYS_TechProdSpec.pdf

Intel NUC specsheet as following:

https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/mini-pcs/NUC8i3CYS_TechProdSpec.p... On page 45 there is written that voltage range is 12-19V. The customer who uses 8i3 Intel NUC devices (previously 5i3 and 7i3 models) in large quantities has been using 12V custom made power supplies (WalMart last mile product delivery collection robots).

Problem is that 8i3 devices dont even start if voltage is equal or less that 14V. Is there any kind of setting or workaround to get 8i3 devices work on this voltage? If there has been documentational mistake in INtel specsheet then there is a huge s***storm coming to my way...

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3 Replies
LeonWaksman
Super User
85 Views

Hi @SSoid​ 

Did you check the voltage on the Power Supply Connector under load condition( i.e . while connected to NUC)? You may use some intermediate connector with open wires for this measurement. Compare this with the situation in the older NUC.

 

Leon

Wanner_G_Intel
Moderator
85 Views

Hello SSoid,

 

Thank you for posting on this Intel Community.

 

We noticed that you have another ticket describing the same issue on your Intel® NUC. To better assist you, please let us know if you would like to keep this thread open.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Wanner_G_Intel
Moderator
85 Views

Hello SSoid,

 

If you need further assistance, please let us know.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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