Intel® NUCs
Support for Intel® NUC products
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
11985 Discussions

Intel NUC10I7 - no front panel audio connector

Pago_Cruiser
Beginner
429 Views

Between the time I ordered my NUC10I7 and delivery, it seems Intel removed the 3.5mm audio jack. Great.

Trying to use the USB C port, but the system is not smart enough to know I have plugged in a USB C to 3.5mm cable, which is then plugged into a speaker. I'm thinking I need a bona fide USB to audio device that the system can "discover" - like the old school Turtle Beach USB audio device?

Other than saving maybe $1.49 by removing the audio jack, this sucks; I now need to dedicate the USB C to audio; for which I can find no documentation for; as well as need to spend more $, and more importantly, more dam time.  The Thunderbolt port is being used for a 2nd display, so I cannot use that.

One step forward and 2 steps back...

TIA for any ideas. 

Labels (1)
0 Kudos
3 Replies
AndrewG_Intel
Moderator
407 Views

Hello @Pago_Cruiser

Thank you for posting on the Intel® communities and for your feedback.


In order to review this further, could you please provide the following details:

1- Full/exact model of the Intel® NUC? (For instance: "NUC10i7FNHAA"... or "NUC10i7FNKP"... etc.).

2- Details like brand and model or a link as a reference of the "USB-C to 3.5mm cable" that you are using. Also, did this cable include a CD or download link with drivers?

3- Operating System version:


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
387 Views

Hello Pago_Cruiser

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
362 Views

Hello Pago_Cruiser

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


Reply