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Intel NUC8i5BEH screen goes black after updating display drivers

mattwilliams85
Beginner
167 Views

I bought my first Intel Nuc today and booted it up with a fresh installation of Windows 10.

After a few minutes it automatically updates my display drivers and the screen goes black.

So I attempted a new Windows install (disconnected from the internet) and installed it manually with the driver here https://downloadcenter.intel.com/download/29911/Intel-Graphics-DCH-Driver-for-NUC8i3BE-NUC8i5BE-NUC8...

And the same thing happened.

I've also updated my BIOS before trying to install the graphics driver.

Is there something wrong with my video card? I can only avoid the black screen by booting in safe mode currently. 

 

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2 Replies
mattwilliams85
Beginner
142 Views

Update: Turns out its only my HDMI port that stops working after the driver update. 

I've tried installing the HDMI driver, but it doesn't seem to make a difference. The monitor is 4k and works with HDMI before the Iris 655 driver is installed

If anyone knows how to fix this I could use the help!

LeonWaksman
Super User
135 Views

@mattwilliams85 

It is necessary in new Windows installation that you download and install manually the Chipset Software and the Management  Engine Interface Driver. Reboot your NUC and only after then the correct drivers may be installed.

All drivers for your NUC you may download from the Intel Download Center.

Leon

 

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