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PJitt
Beginner
2,712 Views

Intel Nuc 7i5bnk mic activation

Hi, Just set up my NUC and having a problem activating the internal mic. Already updated the sound driver but the problem still persists. Any thoughts? Thank you.

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4 Replies
LeonWaksman
Super User
348 Views

1. Enter Bios setting (pres f2 during boot)

2. In Advanced>Devices>Onboard Devices enable the Digital MIcrophone

3. Press F10 followed by "Y" to save the settings and exit to Windows.

Leon

PJitt
Beginner
348 Views

Thank you very much.

PJitt
Beginner
348 Views

lw1948 I followed your instruction - the box was already ticked. So I tried to reinstall the audio driver still not working. The sound works fine though. Tried Window's troubleshooting - also no solution. Any thought?

(In control panel, the Microphone is switched on and enabled, the Stereo mix is disabled. )

LeonWaksman
Super User
348 Views

Please open NUC bottom cover. Check if Digital Microphone connector if firmly connected (item B on fog.12, page 44 of Technical Product Specification https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC7i5BN_NUC7i7BN_TechProdSp... https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC7i5BN_NUC7i7BN_TechProdSp... ).

If the connector is in place ask for RMA.

Leon