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BWeig4
Beginner
265 Views

Intel Nuc HVK Model LED skull went out then my machine wont power on

Well i got this intel nuc HVK it has 16gb of ram and a 128 gb nvme. The things was awesome for about 3 months, then the skull stop working which i didnt reallycare about because i dont really care about skull. Now....after 2 months since the skull stop working the machine wont power on at all and the 3rd green button is the only thing that works. Any suggestion would help?

 

thank you!

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5 Replies
LeonWaksman
Super User
65 Views

  1. Disconnect the Power Adapter cable.
  2. Open the upper cover (open six screws) and carefully lift the Scull LED panel.
  3. Disconnect the CMOS battery connector and reconnect it after 15 seconds.
  4. Remove the RAM modules and reset them again in the slots.
  5. Close the panels and reconnect the power cable. Press Power button.

 

Leon

 

LeonWaksman
Super User
65 Views

See this image for CMOS battery connector location

 

Leon

 

intel-nuc-NUC8i7HVK-inside.jpg

BWeig4
Beginner
65 Views

mine doesn't have a CMOS battery. OMG is that the problem? Could you link a new one? (Amazon) please....

BWeig4
Beginner
65 Views

and i did everything and now the unit wont even turn on...

LeonWaksman
Super User
65 Views

  1. This is a link for CMOS battery: https://www.amazon.com/dp/B005KOKAJ2/ref=psdc_720576_t2_B07DCP26N3 . You may find additional choice searching " cmos battery cr2032 with connector". Theoretically this battery keeps RTC only, however you should have it installed.
  2. The NUC should be able boot without the battery also. Can you check if the Power Supply is working?
  3. With Power Supply connected, you should see a green standby light, looking trough vent hole, below the front left (blue) USB port.
  4. Remove and reinstall the SO DIMMs. Try to work with one SO DIMM at time.
  5. In this site, you can check a warranty coverage for your NUC. Your NUC is covered by 3 years of international warranty. You may open a ticked for RMA https://supporttickets.intel.com/warrantyinfo?lang=en-US

 

Leon

 

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