Intel® NUCs
Support for Intel® NUC products
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
11855 Discussions

Intel Nuc hvk Mouse and Keyboard Lag

lsimmo
Beginner
293 Views

Hi I have a  problem with the mouse and keyboard lag

I have tried everything advised via Google search to solve this.

Running a single monitor all is OK.

It is defiantly a GPU issue as I have tried two different units wired and wireless with the same result

As soon as I connect more than one monitor the mouse lag happens.

Any ideas..

0 Kudos
1 Solution
LeonWaksman
Super User
285 Views

I would start with updating the AMD Radeon RX Vega Graphics Driver. Radeon™ RX Vega M graphics driver version 20.2.2 is the latest version of the graphics driver that will install on the Intel NUC8i7HNK or NUC8i7HVK.  You need to download and install this driver manually. Once this driver is installed, if you want you may download and install the latest driver version 21.7.1. However, all driver version after version 20.2.2, can be installed using 8I7HNK/8I7HVK Hades Canyon "Radeon RX Vega M" Manual Driver Update Guide.

So, start with version 20.2.2 and see how does it works for you.

Leon

 

 

View solution in original post

2 Replies
LeonWaksman
Super User
286 Views

I would start with updating the AMD Radeon RX Vega Graphics Driver. Radeon™ RX Vega M graphics driver version 20.2.2 is the latest version of the graphics driver that will install on the Intel NUC8i7HNK or NUC8i7HVK.  You need to download and install this driver manually. Once this driver is installed, if you want you may download and install the latest driver version 21.7.1. However, all driver version after version 20.2.2, can be installed using 8I7HNK/8I7HVK Hades Canyon "Radeon RX Vega M" Manual Driver Update Guide.

So, start with version 20.2.2 and see how does it works for you.

Leon

 

 

ClariceStarling
Valued Contributor II
274 Views

I would try to fix it wired first  ... it's fair to say anything wireless is more likely to lag!

Reply