Intel Nuc8i7beh Bricked. Power Supply beeping

[EBuña]

My Nuc is just 3 weeks old. This morning, I woke up to a beeping sound. I thought it was nuc so i plugged it out. Then I plugged it again. I realized my nuc got bricked. There were still continuos beeping sound. It won't stop until i disconnect thr power supply. I tried every possible solutions. Unplugged the ssd and ram. Reset cmos. But to no avail. Upon further inspection, it wasn't the nuc that was making the beeping sound but the power supply. Then i checked the power supply, i plugged it to my monitor, it powered the monitor. So i think the problem is not the power supply but the nuc itself. I'm so confused. I don't know what to do nowm please help.

[LeonWaksman]

1. The following beep pattern indicates memory error: 3 blinks (3 beeps) On-off (1.0 second each) three times, then 2.5-second pause (off). The pattern repeats until the computer is powered off. The same beep pattern you will hear, after removing memory modules (NUC without RAM).
2. If your NUC has two memory modules: try using just one memory module at a time, swapping it between the upper and lower memory slots.
3. If you have only one memory module, install a new one. You can borrow one from laptop?
4. I understand that the beep you hear is from speakers connected to your NUC rather from the Power Supply? If you disconnect the speaker, you can't hear any beep.

Leon

[EBuña]

It just beeps. 1 beep per second. No stops. I don't have any spare ram. And it's the power brick that's making the beeping sound, not the nuc itself.

[LeonWaksman]

Is the front panel Power LED blinking also?

Leon

[EBuña]

No led lights. Nothing.

[Alberto_R_Intel]

EBuña, Thank you for posting in the Intel® Communities Support.

I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

If the problem persists, by any chance, do you have the option to test the Intel® NUC with a different power supply?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[EBuña]

Yes, I went back to the store I bought it from. They checked it with a different power supply. Same problem persists. I wasn't given a replacement yet. (Though i was expecting they will because it's not even a month old yet) They said it will be sent to Intel for repair. I'm actually frustrated right now because i was using it for work already as i sold my old laggy laptop. Now i can't do web design until i get it fixed or replaced.

[LeonWaksman]

Hi @EBuna​ ,

1. You wrote "Same problem persists.". They confirmed that the beep comes from the Power Supply? Also the second Power Supply is beeping?
2. Did they try to install other memory module?

Leon

[EBuña]

1. Yes 2. No

[Alberto_R_Intel]

Hi EBuña, I just wanted to let you know that normally the place of purchase has a 30 day warranty period to replace the unit, but actually, that will depend on their warranty policy and the options they can provide.

The Intel® NUC Kit NUC8i7BEH has 3 years of warranty, you mentioned that the Intel® NUC was sent to Intel® for repair, I just wanted to check if you already received the Intel® NUC and if you need further assistance on this matter?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[EBuña]

No, not yet. :(

[Alberto_R_Intel]

EBuña, Thank you very much for letting us know those updates.

I see, ok, once you receive the Intel® NUC, go ahead and test it, please let us know if the unit is working properly so, if necessary, we can continue with our assistance.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

Hello EBuña, I am just doing a follow up on your case and I just wanted to check if you already received the Intel® NUC and if you had the chance to test it?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[EBuña]

Sorry for the late reply. I was given a replacement. I guess they couldn't repair it.

[LeonWaksman]

1.What was replaced? The beeping power supply or the NUC?

2. Did you installed the same RAM?

Leon

[Alberto_R_Intel]

Hello EBuña, I just wanted to check if the Intel® NUC is now working properly and if you need further assistance on this matter.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

Hello EBuña, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[shrirang]

Did you ever find a solution to this? I have the same model and the power supply is beeping. It's not turning on