Intel(R) PCI Express Root Port #7 - A0BE

[bvalrs]

Good afternoon.
Can anyone help me understand why the Intel(R) PCI Express Root Port #7 - A0BE is active all the time and keeps the NUC from sleeping?

 (INTEL NUC 11 PAH I7 , Windows 10 21H2 all update from MS and Intel )

Thank you

[bvalrs]

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"05/15/2022"
Time:"00:00:22.4748281"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Intel Corporation"
BIOS Mode:"UEFI"
BIOS Version/Date:"Intel Corp. PATGL357.0042.2021.1213.1702 , 12/13/2021"
CD or DVD:"Not Available"
Embedded Controller Version:"3.4"
Platform Role:"Desktop"
Processor:"11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz , GenuineIntel"

[Steven_Intel]

Hello bvalrs,

Thank you for posting on the Intel® communities.

We are going to review the information you have provided. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[bvalrs]

Thanks for the answer.
And the second question - what is the "NoHwDrips.C10" process in SoC Subsystems ??

[bvalrs]

It's been a week.. Intel support doesn't have an answer to a question about an intel product??

[Steven_Intel]

Hello bvalrs,

While we are working on this issue, please try the following graphics driver versions and check if the issue persists:

30.0.101.1069: https://www.intel.com/content/www/us/en/download/19344/685037/intel-graphics-windows-dch-drivers.htm...

27.20.100.9466: https://www.intel.com/content/www/us/en/download/19344/30381/intel-graphics-windows-dch-drivers.html

Best regards,

Steven G.

Intel Customer Support Technician.

[bvalrs]

It did not help

[itsme]

see https://www.intel.com/content/www/us/en/support/articles/000088377/intel-nuc.html

before applying the registry fix, could you please query the registry for the current value of this key?

open powershell or 'comand  prompt' and  execute this command:

reg query "HKLM\System\CurrentControlSet\Control\Power" /v DisableInboxPepGeneratedConstraints

please post the result. 

[Steven_Intel]

Hello bvalrs,

Thank you for your response. We are going to keep working on this, as soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello bvalrs,

Thank you for reporting this issue. We are currently working on some issues related to the sleep/wake-up on these NUCs, including the one reported.

Best regards,

Steven G.

Intel Customer Support Technician.