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MLevi
Valued Contributor I
1,246 Views

Intel XTU & NUC8i7HVK BIOS 0051

Hi,

Has anyone else experienced system hang's > 5 minutes when using the https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU- XTU?

I've not used it in a while and not sure when it stopped working properly.

I've tested it for varying lengths of system hang-time - where no peripherals respond, but I have lights and display output and the utility doesn't change from the initial grey background with white type.

  • 5 minutes
  • 10 minutes
  • 15 minutes
  • 20 minutes

SSU attached.

Mike

0 Kudos
3 Replies
idata
Community Manager
92 Views

Hello MikeLevine,

 

 

Thank you posting again in our Intel Communities®

 

I understand that you are experiencing issues with Intel® Extreme TUNING (Intel® XTU)

 

May we know how are you/why are you using Intel® XTU?

 

Are you looking to accomplish something in specific? (Check temperatures, over-clocking)

 

 

I hope to hear from you soon.

 

 

 

Diego S.

 

Intel (R) Customer Support Technician

 

Under Contract to Intel (R) Corporation

 

MLevi
Valued Contributor I
92 Views

Hi Diego,

I was checking it out to monitor the system and possibly do some overclocking.

I've had the tool installed since May and it has worked flawlessly. I've since uninstalled and re-installed and the XTU (date of post) crashes (freezes) my system requiring powering off the unit.

Mike

idata
Community Manager
92 Views

Hello MikeLevine,

 

Thank you for your response.

 

In order to isolate the issue, please follow our https://www.intel.com/content/www/us/en/support/articles/000006922/mini-pcs.html?_ga=2.245911245.810... BIOS Version Downgrade Instructions for Intel® NUC to the https://downloadcenter.intel.com/download/28185/BIOS-Update-HNKBLi70-86A- Version: 0050 (Previously Released)

 

You can uninstall Intel® XTU prior to the rollback an then install it again.

 

I hope this helps.

 

Regards,

 

Diego S.

 

Intel (R) Customer Support Technician

 

Under Contract to Intel (R) Corporation

 

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