Intel® NUCs
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Intel nuc m15 11th gen sleeps after 1 minute regardless of setting

Paulo0722
Beginner
103 Views

Hi! I've tried everything i know to prevent the device from sleeping because I'm want to use it for python automation, off powercfg.exe/hybernate , power and sleep settings are "never", screen saver is off/9999 minutes. but it still goes to sleep after a minute it doesn't detect my face or any physical activities/clicking buttons.

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3 Replies
Jocelyn_Intel
Moderator
85 Views

Hello, @Paulo0722  

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with your Intel® NUC laptop, I will gladly assist you here. 

 

Please, answer these questions to have a better perspective of this issue: 

 

  1. What OS is running on your NUC laptop? 
  2. Run this utility and attach the report: 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


Jocelyn_Intel
Moderator
67 Views

Hello, @Paulo0722.   

 

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


Jocelyn_Intel
Moderator
41 Views

Hello, @Paulo0722.   

 

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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