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Issue with Linux watchdog timer where system did not restart for NUC10i7FNK

null_ptr
Beginner
332 Views

iTCO_wdt driver not working for Ubuntu 20.04 on NUC10i7FNK.  This post shows it's a BIOS issue and there is a fix.  I'm requesting a copy of the BIOS with the fix for testing on my local setup.  Additionally, what is the lead time for the official BIOS release that fixes this bug?

 

Thanks!

 

Host info from lshw

description: Mini PC
product: NUC10i7FNK (BXNUC10i7FNKN)
vendor: Intel(R) Client Systems
version: M38013-308
serial: G6FN1320081G
width: 64 bits
capabilities: smbios-3.3.0 dmi-3.3.0 smp vsyscall32
configuration: boot=normal chassis=mini family=FN sku=BXNUC10i7FNKN uuid=1B238891-EA6D-2F19-9514-1C697AAA7227
*-core
description: Motherboard
product: NUC10i7FNB
vendor: Intel Corporation
physical id: 0
version: M38062-307
serial: GEFN131006WA
slot: Default string
*-firmware
description: BIOS
vendor: Intel Corp.
physical id: 0
version: FNCML357.0052.2021.0409.1144
date: 04/09/2021
size: 64KiB
capacity: 16Mi   

 

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3 Replies
null_ptr
Beginner
331 Views
null_ptr
Beginner
288 Views

@Steven_Intel Any updates on this?  Can we get the pre-released BIOS that fixes this issue as discussed in the linked ticket bove?  This is a critical bug for my organization.  We have units in the field that are hanging with no working watchdog.

 

Thanks,

Dan

null_ptr
Beginner
186 Views

For anyone who thinks Intel has abandoned this thread, there does appear to be a BIOS update for this.  See https://www.intel.com/content/www/us/en/download/19485/bios-update-fncml357.html

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