It is a NUC8i7HVK - I installed the M.2 drive and memory, but then no luck from there. The power light goes on a solid blue and the far right LED is green. But that's it. I have tried following advice in various threads here but nothing seems to work.
I have tried booting up without memory or drive installed but receive no errors that I can see. The lights always stay the same solid blue and green.
5. You may fill a form (here: https://supporttickets.intel.com/servicecenter), but it is best to contact Intel Customer Support using phone. Use the links below to find the closest phone number for your country:
Thanks for the advice. It doesn't look good for me, as it would seem that POST didn't start as there was no blinking light when powered up without RAM.
I have disconnected the CMOS battery and I will leave it for a while and then try again. But I am not too hopeful. It looks like I will most likely have to chase a warranty replacement. Anyway, I'll keep my fingers crossed and reconnect the CMOS battery in a little while and try again.
I disconnected the power cable when I did the CMOS battery, I also uninstalled both the m.2 drive and the memory.. so there is nothing in it at the moment.
I have reconnected the CMOS battery and just tried to power it up with nothing else in it, and no flashing lights, however it now powers off and on again every couple of minutes.
I guess, it looks like I have a faulty unit.
One last try. Please install your components (or the memory at least). And try to boot into Power button Menu:
Or instead to booting into Power Button Menu, you may try to boot into Configuration Menu (also with memory installed):
If you are within a few weeks of the purchase date, I suggest you try taking it back to the place of purchase and getting it replaced there. This will be quicker than doing an RMA - and you will get another brand new unit instead of, depending upon what Intel has available, possibly a refurbished unit.