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EHadd
Beginner
947 Views

M.2 slot 1 lost PCIe protocol following Bios 0050 upgrade

Hello,

Out of the box, I installed Samsung 960 Pro in M.2 slot 1 and Crucial SATA SSD in slot 2 and installed Windows 10 including the latest updates.

Then, went to Intel and downloaded all latest drivers. I started by upgrading the Bios, which was a year old, but Windows won't boot anymore.

I went in the Bios to find that the Samsung is no more detected. I reset the Bios, tried to downgrade it but nothing works. I then switched the disks' slots just to test if slot 1 is still working and realized that NUC now sees both! Removed both disks and tried a Predator PCIe SSD in slot 1 but still not detected. Moved it to slot 2 and it was fine.

In short, what I have observed is that M.2 slot 1 lost PCIe protocol following Bios 0050 upgrade.

Opened a support ticket with Intel 36 hours ago but still no reply so far.

Any thoughts?

Edd!

0 Kudos
2 Replies
idata
Community Manager
82 Views

Hello edd!

 

 

Thank you for contacting Intel Technical Support,

 

 

Please review your private inbox

 

 

Regards,

 

 

Leonardo C.

 

EHadd
Beginner
82 Views

Intel Customer Support replied to my case and they were helping me since.

I am in the IT field since 1994 and never experienced such level of professional services

I am more than satisfied; keep up the great service Intel while I am spreading the word...

edd!

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