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Missing Driver PCI-Datensammlungs- und Signalverarbeitungscontroller

PhilipZ
Beginner
1,904 Views

Hi,
I'm new here.
I'm doing this for the first time.
I have just installed a new HP ProBook 440 G8 notebook with Windows 10,
i have been able to easily find and install all drivers except for the PCI-Datensammlungs- und Signalverarbeitungscontroller

I also serched hours on google now but also no results.
Here are the Hardware-IDs


PCI\VEN_8086&DEV_9A0D&SUBSYS_87E0103C&REV_01
PCI\VEN_8086&DEV_9A0D&SUBSYS_87E0103C
PCI\VEN_8086&DEV_9A0D&CC_118000
PCI\VEN_8086&DEV_9A0D&CC_1180

Can someone help me, please.

Regards
Philip

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1 Solution
n_scott_pearson
Super User Retired Employee
1,761 Views
Well, this explains everything. You are using Windows 10 Enterprise LTSC, based on build 17763 (i.e., version 1809). The problem is that Intel supports only the current and three previous versions, namely 20H2, 2004 (20H1), 1909 and 1904. For full compatibility, you need to upgrade to a later version. Otherwise, these unrecognized devices are going to remain unrecognized. Worse, you could see stability issues if using newer versions of drivers -- but you are using hardware that *requires* these newer versions. Bottom line, this LTSC version is not, IMHO, useable with this latest generation hardware.
Sorry,
...S

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11 Replies
n_scott_pearson
Super User Retired Employee
1,881 Views

I suggest you try these two packages:

  1. Chipset Device Software: https://downloadmirror.intel.com/26804/eng/Chipset_Win7_8_8.1_10_10.1.1.9.zip.
  2. Intel Management Engine: https://downloadmirror.intel.com/28215/eng/ME-Consumer-Win10-19H1-20H1-12.0.70.1648.zip.

Hope this helps,

...S

PhilipZ
Beginner
1,876 Views
Thank you,
I will give it a try tomorrow and replay here asap.
PhilipZ
Beginner
1,866 Views

Hi,

i gave it a try but it didn´t worked.

n_scott_pearson
Super User Retired Employee
1,827 Views

Didn't work how?

Did the installers run to completion?

Were any error messages displayed?

 

One additional thing you can try is running the Chipset installation package a special way. Do the following:

  1. Extract the package to a temporary folder.
  2. Open a Command Prompt or PowerShell window as Administrator.
  3. Set the current folder to be this temporary folder.
  4. Execute command: ".\SetupChipset.exe /overall".
  5. After reboot, you can delete this temporary folder.

Hope this helps,

...S

 

 

PhilipZ
Beginner
1,801 Views

The Installer sayed I have a newer Version installed, and the other one sayed its installed successful. 

I tried it via CMD, directly via the installer itself, no difference.

 

Regards

Philip

n_scott_pearson
Super User Retired Employee
1,783 Views

Please download and run the Intel System Support Utility for Windows. Select all data categories, generate the report and then have the tool Save the report to a file. Don't try to use the Submit capability; it doesn't work. Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

...S

PhilipZ
Beginner
1,765 Views

Hi scott,

i hope this helps you.

Regards

Philip

n_scott_pearson
Super User Retired Employee
1,762 Views
Well, this explains everything. You are using Windows 10 Enterprise LTSC, based on build 17763 (i.e., version 1809). The problem is that Intel supports only the current and three previous versions, namely 20H2, 2004 (20H1), 1909 and 1904. For full compatibility, you need to upgrade to a later version. Otherwise, these unrecognized devices are going to remain unrecognized. Worse, you could see stability issues if using newer versions of drivers -- but you are using hardware that *requires* these newer versions. Bottom line, this LTSC version is not, IMHO, useable with this latest generation hardware.
Sorry,
...S
PhilipZ
Beginner
1,752 Views

Hi Scott,

thanks for your Help.

Thats explains everything.  

Then I have to build a completely new image with a Pro version, because the LTSC version is only available in 1809. 
The next LTSC Version of Windows 10 is planed for end of 2021 at the earliest. 

Regards 

Philip

n_scott_pearson
Super User Retired Employee
1,730 Views

Yea, the big bugaboo with LTSC is that it can only support the hardware that existed at the time of its release. Any drastic changes that happen later - like appearance of Iris Xe - many not be supported. Intel and Microsoft really need to get on the same page regarding this issue...

...S

PhilipZ
Beginner
1,720 Views

I agree with you. My customers and I are a fan of the LTSC version, as none of the apps are installed here, so the administrative effort is less. When you know what i mean

But thanks for your help.

Case is closed.

Regards 

Philip

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